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CanMEDS roles in action during COVID-19
By Dr. Gray Moonen
Welcome to the Medical Residency Twilight Zone: There are no medical students. Academic half-days are virtual. Research projects are delayed indefinitely. Your oral presentation at the conference is cancelled. The entire conference is cancelled. Oh, that’s because flights are also cancelled. Licensing examinations are delayed. Clinics are cancelled. Where did all the patients go? You can hear a pin drop in the emergency department.
My hands are raw. No, I am not moisturizing them during the day and, yes, they are showing cracks. I am turning reptilian. These masks make me so hot, I can barely breathe. My glasses are constantly foggy. Oh hey, I didn’t recognize you with the mask on. Leaving the hospital and coming home are newly ritualized. Wash hands (arms, neck?), then take off scrubs, then take off shoes, wash hands again, put street clothing on… wait did I miss a step? Did I contaminate myself? Will I contaminate my home? Get my wife sick? I don’t know. I have internal monologues about how often to sanitize my equipment. Is my cell phone going to survive all this virox? It is the least of my worries right now, but it would really suck if I broke it.
I end every email with “stay safe”.
I’ve been reading about how to stay resilient and accept the inevitable stress. The evidence is sound, but it seems distant. “Focus on the things you can control”…that’s part of the day-to-day challenge as a resident. We often lack the clinical knowledge, experience, and confidence to control our clinical encounters. We require evaluations; all our work and research projects are supervised and graded in some capacity. We require licensing exams to proceed to be independent practitioners. These are the many things out of our control that all draw on our attention and make a crisis like the COVID-19 pandemic even more anxiety provoking. Not to mention our most pressing concern – for the deluge of illness and suffering this will cause patients.
And yet…. what a privilege it is to be a resident.
We are guided by a seven-pillar competency-based framework: “CanMEDS” or “CanMEDS – Family Medicine”. Although it may seem like everything is up in the air, I think there are equal, if not greater opportunities to develop our competencies during this crisis compared to usual times. Instead of going through the motions of learning objectives, checking off an Entrusted Professional Activity, receiving an In-Training Evaluation Report, instead we are actively motivated to do the things that need doing, because it simply needs to be done. Doing it well and thoughtfully, because it matters. A lot.
I have seen residents and staff physicians working side by side, tirelessly advocating for change at the individual, community and broader societal level. Grassroots campaigns are successfully encouraging people to stay home, and wash their hands; we’re advocating for PPE procurement. The trust, respect and unity being displayed across healthcare workers has enabled genuine collaborative efforts; “we are truly all in this together”. Residents are also liaising with public health, government agencies and the public to find innovative solutions, not to apply for a grant or win an award. It’s because this needs to be done.
I’ve noticed many residents become leaders and lean in to their voices, providing calm, measured and sound advice to their patients, peer groups, junior learners, family and friends, organizing systems to let patients know where to reach out to for help if they feel ill. Residents are stepping up and covering call shifts for ill or quarantined colleagues, offering to work COVID19 clinics or be redeployed to other services.
As developing professionals, we are sacrificing time, energy and our health in this evolving pandemic. Managing the competing demands of training such as patient care, evaluations, research and the stress of having academic requirements delayed or cancelled is unique, but I have observed grace inspired action rather than a compromise in integrity or overt displays of frustration.
As scholars we are staying informed on the emerging evidence and synthesizing this information for patients, peers and the broader public. As medical experts, we are not only maintaining many of our skills within our developing scope of practice, but actually expanding our skillset as we prepare to participate in more critical care, triaging, counselling and telemedicine.
Uncertainty and anxiety are undeniable. We are concerned we will not reach our training milestones or develop the competencies to practice independently. Yet, despite these dark times, I believe there are silver linings. We will all become better physicians and community members as a result of this crisis, and Canadians will benefit in the long term.
Gray Moonen, PGY1 in Family Medicine at the University of Toronto, graduated from Queen’s School of Medicine in 2019. He is also a past-president of the Aesculapian Society.
This column originally appeared on the CMAJ blog and is used here with Dr. Moonen’s permission.
It’s science, not speculation, that will get us through this.
Why do COVID patients experience such profound hypoxia without feeling dyspneic?
Why is there such heterogeneity in clinical severity among young, previously healthy patients?
Are asymptomatic people able to carry and transmit the virus, and for how long?
Does immunity develop after infection, and how long does it persist?
Does antibody status indicate complete protection from re-infection?
Do currently available anti-viral agents have effect?
Will previous approaches to vaccine development be effective?
These are some of key questions still under investigation as we now pass 6 months since this infection originally came to attention. The answers to these questions are the keys to resolving the greatest heath and economic catastrophe the world has faced. The answers will not be provided by scientists or politicians working in isolation, but rather by the application of scientific approaches, supported by political and economic action.
This past week, we’ve seen examples of how this can work well, and how a lack of synergy will impede progress.
In Canada, our government has announced a billion dollar investment in COVID-19 medical research, and support for a Task Force to determine the extent of the disease.
- Trudeau announces $1.1-billion for COVID-19 research (https://www.theglobeandmail.com/politics/article-trudeau-announces-11-billion-for-covid-19-research/)
- Government of Canada funds 49 additional COVID-19 research projects (https://www.canada.ca/en/institutes-health-research/news/2020/03/government-of-canada-funds-49-additional-covid-19-research-projects.html)
- Ottawa to fund existing coronavirus research projects (https://www.theglobeandmail.com/politics/article-ottawa-to-fund-existing-coronavirus-research-projects/)
In Germany, a nation-wide public health investigation has begun to carry out widespread serologic testing intended to define the true extent of disease and implications of prior infection.
- With Broad, Random Tests for Antibodies, Germany Seeks Path Out of Lockdown (https://www.nytimes.com/2020/04/18/world/europe/with-broad-random-tests-for-antibodies-germany-seeks-path-out-of-lockdown.html?ref=oembed)
- Blood tests show 14% of people are now immune to covid-19 in one town in Germany (https://www.technologyreview.com/2020/04/09/999015/blood-tests-show-15-of-people-are-now-immune-to-covid-19-in-one-town-in-germany/)
In the United Kingdom, vaccine development is well underway with massive investments already in place.
- UK boost support for CEPI to spur COVID-19 vaccine development (https://cepi.net/news_cepi/uk-boosts-support-for-cepi-to-spur-covid-19-vaccine-development/)
All these have come about through effective collaborations between government, funding agencies and scientific and medical communities. We’ve also seen examples of what can transpire when those collaborations are not effective. We’ve seen that, even if well intentioned, speculative assertions by a political leader can be assumed by the public to be scientifically informed and thereby lead to dangerous actions.
- U.S. President and top doctor spar over unproven drug (https://www.theglobeandmail.com/world/article-trump-vs-fauci-us-president-and-top-doctor-spar-over-unproven-drug/)
- Nigerians poisoned after taking doses of drug praised by Trump (https://www.theglobeandmail.com/world/article-at-least-two-cases-of-chloroquine-poisoning-in-nigeria-after-trump/)
- Trump’s COVID-19 disinfectant ideas horrify health experts (https://www.reuters.com/article/health-coronavirus-trump-disinfectant-idUSKCN2261OL)
- Lysol maker warns against internal use of disinfectants after Trump comments (https://www.nbcnews.com/politics/donald-trump/lysol-manufacturer-warns-against-internal-use-after-trump-comments-n1191586)
There has been much debate in recent years within the medical education community regarding the relevance of research and critical appraisal in undergraduate medical education. These topics have been gradually and rather insidiously receiving decreased attention in favour of the many other competencies and “hot items” that have been emerging, all with justification. I would suggest that recent events have resolved that debate. The questions posed at the beginning of this article were not posed exclusively by basic scientists and epidemiologists, but also by clinicians trained to accurately observe patient responses, critically assess current understanding and pose valid, useful hypotheses for testing. Clinicians will also be very much involved in developing protocols and executing investigations to find answers. Medical schools have a responsibility to ensure that fundamental training continues to be a core component of their programs, now more than ever.
“Meducators” aim to help healthcare and other essential workers’ children with 1:1 online tutoring
Editor’s Note: Medical students (and many other Queen’s Faculty of Health Sciences students) are volunteering their time during the COVID-19 pandemic in a number of different capacities. This is in addition to continuing with course work responsibilities, as much of the UGME curriculum is now being delivered online. This post highlights one of these student-led volunteer initiatives.
By Angie Salomon and Kiera Liblik (Meds 2023)
To hardworking healthcare professionals, and all others providing essential services to our community during COVID-19: WE WANT TO HELP!
Queen’s “Meducators” are a group of Health Sciences students at Queen’s University who want to support the educational success of students of healthcare (and other essential) workers in our community through a free, one-on-one tutor program via on-line video conferencing. Our tutors can provide informal tutoring services for children of all ages and grades (K-12) across core subjects (math, science, English, French). The service may range from simply supporting the student virtually while they complete their homework, to creating full-on lesson plans to aid their learning. If this is of interest to you or your family, please submit a request using the following link: https://forms.gle/k3mdo6cLYZtULmYF6
If you are a Health Sciences student (Medicine, Nursing or Rehabilitation Therapy) who would like to volunteer as a tutor, please sign up here: https://forms.gle/Ly8d2xmXax47iGDM7
If you have any questions, please don’t hesitate to contact Angie Salomon (email@example.com) or Kiera Liblik (firstname.lastname@example.org).
Getting students back into the clinical workplace. Why? When? How?
Medical education is not just a program for building knowledge and skills in its recipients… it is also an experience which creates attitudes and expectations.
It’s long been appreciated that medical education must provide much more than academic knowledge about human biology and pathology. It must also provide opportunities to observe and participate in the application of that knowledge to real people with real problems. In fact, the earliest forms consisted entirely of “on the job’ practical experience in apprenticeship-like arrangements with practicing physicians. The contemporary model of medical education incorporates the Clinical Clerkship which, since early in the twentieth century, has provided opportunities for medical students to work alongside fully qualified physicians and make active contributions to clinical care while observing, learning and advancing their skills. It has been modified considerably over the years, extending into a variety of clinical settings and incorporating embedded formal learning activities. It has proven highly effective in preparing students to both develop fundamental skills and better understand their own place in the rapidly expanding world of clinical medicine.
Until, that is, about a month ago.
As a result of the massive disruptions caused by the COVID pandemic and as reported in the last edition of this blog (https://meds.queensu.ca/ugme-blog/archives/4797), it became unavoidably necessary to pull medical students from their clinical placements. This was not because of a lack of perceived value, but because the simple logistics of maintaining safe and educationally viable experiences in the face of the stresses currently being faced by our hospitals and faculty became insurmountable. Since then, students have been undertaking an on-line, remotely delivered curriculum intended to provide learning that would normally have been undertaken in conjunction with their clinical placements. By doing so, it’s hoped they will be in a better position to complete their training within whatever time remains when clinical placements are eventually resumed.
Over the past few weeks, medical schools across the country have been almost continuously engaged in discussions to determine when and under what circumstances students will be able to re-engage this very necessary component of their education.
Why the rush?
Firstly, these clinical placements are essential components of learning and training. To undertake medical education without experiencing clinical application would be like trying to learn to play the piano without ever touching one. One might learn everything about how the instrument is constructed, how it works and the principles of music, but could never become a musician without guided, progressive application of all that knowledge.
Secondly, Clinical Clerks are able to provide useful clinical service. Although their scope of activity is obviously limited, they are able to off-load certain tasks to allow more advanced learners and fully qualified physicians more time to concentrate on more complex patient interactions and procedures, all the time observing and learning through active participation. They will also, and very importantly, learn the value and satisfaction that comes from helping provide useful service to patients and thus further their growth as professionals.
Thirdly, and very pragmatically, failure to graduate on time will be very damaging. Our medical schools serve our society and are expected to provide a steady infusion of trained physicians to the Canadian workforce. There will be a point at which insufficient time is available to complete degree requirements. A failure to graduate the 2021 class on time, or close to it, will result in gaps in that supply line, at a time when need is particularly urgent and is likely to continue well into the future. In addition, overlapping with subsequent classes will put further stresses on already limited clinical training sites and have implications well into the future.
Finally, it must be recognized that the students of today will be the leaders and front-line providers of whatever health care crises face our society in the future. We must not deny them the learning that this crisis provides. There is valuable, perhaps unique, learning available to them that will shape not only their understanding, but their attitudes and personal preparedness.
For all these reasons, much thought has been given to the “when”. In doing so, a number of principles and practical criteria have been developed.
Principle 1: Patient Safety.
Would the presence of students in the clinical environment jeopardize or promote optimal patient care?
- Would students be able to provide valuable service by “off-loading” specific aspects of care from other providers?
- Would students increase the risk of disease transmission?
- Would students consume valuable PPE?
Principle 2: Student Safety.
Can students be protected from, or excluded from, excessive risk?
- Although some small risk is inherent in any clinical placement, would students be exposed to risks considered above the “norm”, or without protections and considerations that would be reasonably expected?
- Will students be provided with the full, minimum PPE that is suggested as required by scientific knowledge with respect to COVID-19?
- Are there local occupational health processes in place to protect students who may be exposed to COVID-19?
- If it is deemed essential to exclude students from some clinical situations and not others, can that exclusion be reliably achieved?
- Do current student liability arrangements cover the current clinical environment?
Principle 3: Safety of clinical teaching faculty and hospital staff.
Would student placements jeopardize the safety or wellness of teaching faculty or other hospital staff?
- Would students provide valuable service that would be of benefit to faculty or other providers?
- Would students integrate into care teams as currently constituted during this crisis?
Principle 4: Learning.
Can a valuable learning experience be provided?
- Are there sufficient roles in which students can engage?
- Do these roles have educational value?
- To what extent is any involvement at this time a valuable and possibly unique learning experience?
Principle 5: Supervision.
Are there sufficient clinical teaching faculty available to provide student supervision?
- Can continuing oversight of learners be provided?
- Can learners be assessed?
- Are these available in all areas necessary to provide a full clerkship experience?
In terms of the “how”, criteria such as these will be continuously assessed and the current state of readiness for re-entry evaluated on an ongoing basis. It’s understood that a certain minimum time, at least a month, will be required to “on-board” students to the altered workplace. The earliest possible return is therefore always at least a month displaced from a final decision. At this point, only the most optimistic estimates would suggest a return before July.
In addition, schools are striving very hard to coordinate their efforts and synchronize both entry and graduation dates. Given the differences in curricula and clerkship structures across the country, and the differing regional impacts of COVID, it seems unlikely all schools will reach a state of preparedness at precisely the same time, but there is strong commitment to minimize discrepancies.
There is also a growing recognition that the elements of clerkship and the residency matching process are almost certainly going to be substantially altered. Discussions about the number and type of elective opportunities that will be available, and the implications for residency selection are very much “on the radar” of undergraduate programs, postgraduate programs and CaRMS, but substantive decisions must await more clarity about timing of return and graduation dates. Whatever those dates, schools all recognize the critical importance of ensuring that all graduates are provided equivalent opportunities to achieve graduation requirements and engage residency positions.
It will be important through this process to maintain full transparency and communication between schools and, critically, with our students whose lives and careers are literally “on hold”. This article is an attempt to promote that communication, which will no doubt continue across our country in the weeks and months ahead.
Stay tuned. We will get through this, together.
Five tips for working and learning from home
We’re now into Week 3 of delivering our UGME curriculum (as much of it as possible, at least) via online teaching and learning as part of Queen’s response to the COVID-19 pandemic response mandates. As well, most staff are also working from home. You may still be trying to find your groove in this new configuration of teaching, learning and working without direct in-person contact with colleagues. With this in mind, I’ve begun making notes on tips for working and learning from home. Here are my initial five:
1. Negotiate your space carefully.
This is especially important if you have housemates. In some households, working-from-home space may be at a premium. In my home, there are four of us working and learning from home – my husband, my Grade 10 son, my graduate student daughter who has de-camped from McMaster, and I are competing for space in our townhouse. I’m in what I call the “basement bunker” – it’s a corner of the basement, near the foot of the stairs. It’s windowless but has everything I need: my desk, electrical outlets, and my three computers I’m using to check-in on multiple learning events. My daughter is at the opposite end of the basement, near a teeny-tiny window.
My husband got the kitchen table—he has a window and is closer to the tea kettle—but I don’t have to pack everything away for lunch and supper. My son is migrating from place to place.
2. Make friends with Zoom.
While there are multiple on-line options for course delivery and meetings, for UGME we’ve been using Zoom predominantly for courses and meetings. Like any other online platform, it has its quirks and protocols. It helps to become familiar with the key commands, like “raise hand”, share screen, chat, and how to “unmute” yourself. Remembering to use these things in a timely way is another story.
What we’ve all discovered over the last two weeks is that online is more exhausting than face-to-face. My Education team colleagues and I coined a new term – “zammed” as in “I’m zammed” meaning fatigued from back-to-back-to-back zoom session as in: “I’m zammed” in place of “I’ve done six hours of zoom today and I am SOOOO done.”) And, yes, we’ve all voiced the Brady Bunch and Hollywood Squares comparisons.
3. Look away!
In regular office work (and classrooms, too), we naturally change from focusing on “up close” versus mid and far. With so much of our work and learning lives moved online, we’ve upset this balance. To help combat screen fatigue, use the 20-20-20 rule: Every 20 minutes, take 20 seconds to look (out the window, across the room) and focus on something about 20 feet away. (To avoid looking disinterested in a Zoom meeting, turn off video before attempting the 20-20-20 exercise (see #2, above). (For more on the 20-20-20 rule, click here: https://www.healthline.com/health/eye-health/20-20-20-rule#definition)
4. Be flexible and patient with each other and with yourself.
We’re all on a pretty steep learning curve and lots of people are juggling extra responsibilities in an environment that isn’t as conducive to learning and working as our on-campus spaces are. (Not to mention our faculty who continue with clinical responsibilities, some of the front-lines with the COVID-19 response). Meetings and classes may start a couple of minutes late; somebody will have lost a link or have an old one; sharing screens may not launch exactly how we want. And everyone has forgotten that mute/unmute button at least once so far (Again, see #2). As much as possible, take things in stride. If you’re caring for children or sharing tech, you may need to reschedule how/when you do certain tasks. Our recording and posting of all learning events (as quickly as possible) is one tool we have to help with any learners who need to “time shift”.
5. Remember working from home isn’t working 24/7.
With the line blurred between home and school/work, it can be easy to lose track of any boundaries. Make time for something besides your work/studying. I don’t mean you have to be super-productive at something like some of the memes going around—just get away from your computer and thinking about work/school at intervals. (In the first week, some nights I dreamt about zoom meetings. I woke up feeling like I’d put in overtime). Turn off your brain. Whether that’s some fluff television (insert your poison of choice here… I hear there’s something on Netflix about a tiger?), an online Zumba class, knitting, meditation, or a vicious game of Bears-versus-babies with your housemates….
What are your best tips for our new home-based curriculum? Feel free to share in the comments below.
The Crisis is the Curriculum. Education in the Midst of COVID-19
When I was a young father fretting about whether I was doing all I could to advise and guide my children, a very wise man provided some sage advice. “If there’s one thing I know about young kids, it’s that they don’t listen to much of what you say, but they watch everything you do.” His point was that we teach through example. Our behaviour, the decisions we make and the principles that we rely upon to guide those decisions are what really matter. They are what impress and persist in the memory of learners.
That advice has withstood the test of time and, I’ve found, extended beyond parenthood to influence my perspectives on medical education. As factual information becomes more widely and easily accessible, medical students have less and less need for didactic teaching, but more and more need to understand how to manage that information and, importantly, how to “live the life” of a practicing physician. How decisions are made. How uncertainty is engaged. How stress and fatigue are managed. They’re watching, and they’re very astute observers.
All this has never been truer than during the current COVID-19 crisis.
The roles and routines of our students have been altered dramatically. In a short period of time, the first and second years have shifted from a curriculum featuring predominantly whole-class presentations, small group learning and regular clinical skills sessions with standardized and volunteer patients, to a remotely delivered curriculum that they’re accessing individually from their homes scattered across the country. Clinical Skills is being “parked”, to be made up when circumstances allow, in a manner not yet determined.
Our final year students have, fortunately, completed their clinical rotations and are also utilizing remote access to complete their curricular requirements. They are on schedule to graduate and enter their residencies July 1, but are facing adjustment and disappointment, with the cancellation of Convocation ceremonies, delay of the MCC Part 1 examination to some future date, no doubt after they start residency, and the uncertainty of what sort of hospital environment they will be engaging.
Perhaps the greatest impact has been on our third year class. About three weeks ago, we had to make the very difficult decision to suspend their clinical placements. This was not because of a lack of perceived value, but because the simple logistics of maintaining safe and educationally viable experiences in the face of the stresses currently being faced by our hospitals and faculty became insurmountable. For them, we are developing a completely original on-line, remotely delivered curriculum intended to provide learning that would normally have been undertaken in conjunction with their clinical placements. By doing so, we hope to be in a better position to complete their training within whatever time remains when clinical placements are eventually resumed.
How has all this been possible? Two simple answers: people and technology.
Our curricular leadership has taken on this unprecedented challenge with great creativity and tenacious dedication. Our newly appointed Assistant Dean Curriculum, Dr. Michelle Gibson, as well as Year Directors Drs. Lindsey Patterson, Andrea Guerin, Heather Murray, Susan Moffatt and Andrea Winthrop have all stepped up despite their own individual obligations at this time to develop and manage this transformation. Assistant Deans Hugh MacDonald (Admissions), Renee Fitzpatrick (Student Affairs) and Cherie Jones (Academic Affairs and Accreditation) have all overseen adjustments in their respective portfolios.
Our administrative staff has managed all this with dedication, a cooperative spirit and good humour. Although working remotely in compliance with university directives, they have managed to maintain excellent working relationships and communication.
All this has largely been made possible through technologic advancements that have been under steady development for the past few years. Zoom technology, in particular, is what makes remote educational delivery possible. Our faculty has engaged this with remarkable alacrity, even the technology-challenged (myself, for example). This past week, I was able to hold a virtual Town Hall with 76 members of the fourth year class, in which I was able to both update them about key issues and hear from them on a variety of topics.
It also makes it possible for our administrative staff to “get together” for daily meetings to ensure the curriculum is being delivered effectively, and all administrative aspects of the program are attended to.
Curricular Coordinators Tara Hartman, Tara Callaghan, Jane Gordon, Vanessa Thomas, Assessment Coordinator Amanda Consack, Educational Developers Theresa Suart, Eleni Katsoulas, Student Affairs Coordinator Erin Meyer, Standardized Patient Manager Eveline Semeniuk, Admissions Team Rachel Bauder and Kristin Baker, Facility Manager Jennifer Saunders, Student Support Assistants Dana Halliday and Jessica Griscti and UG Program Manager Jacqueline Findlay are all managing their areas of responsibility with great skill at this most difficult time.
What makes the technology possible is the remarkable skill and dedication of our IT support staff, headed by Peter MacNeil.
All this is certainly impressive and worthy of recognition but, it must be recognized, it is far too early to celebrate or claim any victory. This crisis is far from over. In the weeks and months ahead, there will no doubt be new, vexing challenges that come our way. It is nonetheless appropriate to pause and recognize the efforts being made by so many, and to take comfort in the knowledge that we have the capacity and dedication to engage change.
It’s also appropriate to consider some early lessons that are emerging.
Education continues. Even if there were no formal structures or sessions in place, our students are witnessing a unique event. Their training to date allows them insights they otherwise wouldn’t have. In essence, the crisis itself is the curriculum. They are observing and learning. Much of that learning will relate to how the medical community is engaging the crisis, both collectively and individually. As I was told so many years ago, it’s not what we say but what we do that will persist.
We’re adaptable. Problems that seemed insolvable a short time ago are being solved. Impenetrable barriers are being easily breached. We’re learning to do things we didn’t have either the motivation or inclination to learn previously. And it’s working.
Communication is critical. The need to communicate efficiently and clearly has never been more apparent, or critical. Technology has allowed this to happen and, thankfully, was available when needed.
Opportunities are emerging. Circumstances are causing us to engage issues that have previously been ignored because the solutions seemed too disruptive and risky. We’re now forced to take on those issues by necessity and are beginning, in some cases, to find that those misgivings were preventing us from engaging valuable alternatives. Case in point, the role and electives in medical education will require a re-thinking and re-imagining that’s been long overdue.
And, most importantly…
Medical Students belong in the clinical workplace. All the efforts to maintain formal education remotely are certainly of great value and allow us to ensure our students are progressing in their basic learning, but it does not substitute for active engagement in the workplace. Students themselves, all across the country are coming forward to provide what service they can. They are providing home support for busy clinicians. They are manning phone lines for Public Health. They are collecting valuable equipment for use in hospitals. They’re donating blood to address current shortages. Over and above all this altruistic volunteerism, it’s becoming increasingly clear that there are many very useful roles they can play within the clinical workplace. Every medical school in the country is working tirelessly to determine when they can re-enter safely and in a supportive learning environment. Unfortunately, that doesn’t seem imminent at the time of this writing.
Finally, it must be recognized that the students of today will be the leaders and front-line providers of whatever health care crises face our society in the future. We must not deny them the learning that this crisis provides. By “watching everything we do” and through active involvement, they will emerge better prepared to engage the challenges the future.
COVID-19: Advice from previous crisis management experience
By Brent D Wolfrom MD CCFP
The following was distributed to the physicians in the Queen’s Department of Family Medicine earlier this week and has since found its way to a broader audience. Please feel free to distribute it you think it will be helpful. The context is based on my experiences as a Medical Officer in the Canadian Armed Forces, in particular lessons learned during a couple of tours to Afghanistan:
As we head into this pandemic I thought I would share a few thoughts based on my past experiences with crisis planning and management in prolonged stressful environments involving complex systems and little control. These are completely subjective lessons that helped me cope in prolonged stressful experiences and they may not relate to you. That said, I would have really valued receiving a variant of this email 12-13 years ago.
- This event is unlike anything we have lived through before and we all expect it to be drawn out, especially if social distancing does what we hope it will. It is likely that at some point we will all transition from an acute to chronic crisis mentality. This can be a difficult transition because it can feel like defeat. It’s not. It’s us getting better at beating COVID-19.
- Plan now for wellness and stick to your plan rigidly, however, also set expectations at a realistic level.
- Find supports who will talk about non-COVID, or ideally non-medical, related topics and stay in touch daily, even if just by text or email.
- There will be long and dark days ahead and people will all cope differently. A small word of encouragement or appreciation from a colleague will make all the difference.
- Support each other. If you have the time or capacity to help someone just do it.
- Communication. Communicate with those who need the information and minimize with those who don’t. Be deliberate about your email distributions and who you include on the To vs CC lines. Information overload is going to happen and we need to be deliberate about protecting each other.
- Brushup/readup now on the skills you consider outside, but proximal to, your normal scope. We don’t know where we will be needed in the coming weeks.
- Remind yourself daily that you are trained to deal with this situation, even if that means lying to yourself a little bit.
- Grief doesn’t equal failure. Bad outcomes don’t equal failure. Say those two phrases daily.
- There will be many changes and constraints over the coming weeks-months. Sports, clubs, social events, etc that used to recharge you will not be available. Try to find a replacement for each joyful activity you lose.
As a discipline we have just come out of a few recent years of public assaults, difficulty and infighting. Now we are the face of our nation’s defense against this threat. How times change quickly!
Watching our department, and specifically the physician group, come together over this pending crisis has been so encouraging. I truly believe we have a fantastic group and we have a great team supporting us. We will be even stronger and better at the end of all of this.
Dr. Wolfrom is a family physician, former Course Director for our Year 1 Family Medicine course, and currently Postgraduate Program Director for family medicine at Queen’s University. He was previously a full time Medical Officer in the Canadian Armed Forces.
A version of this post was shared earlier on the CMAJ blog.
“If I can help somebody”. Two voices challenging our concept of diversity.
You can’t be in a hurry listening to a Mahalia Jackson song. Her voice captures your attention like a moth to a flame. She extends each lyric and note, drawing you irresistibly into the heart of the song. You have to wait for her. You want to wait. You can’t not wait.
Her voice is like a warm blanket on a cold winter night. A refuge from the busy and hectic world, a place where haste is no longer a virtue and we’re reminded of the value of slow, deliberate contemplation and search for deeper meaning in what’s transpiring around us.
One of her songs, in particular, came to mind as I recently read an article about a young man named Logan Boulet. Logan was born in Lethbridge Alberta in 1997, the second child of two teachers who decided to name him for the highest mountain in Canada. He was an active child with many, constantly evolving interests. He loved hockey and more than made up for average size and natural talent with dedication, intensity and commitment to his team. His work ethic bordered on the obsessive. He eventually came to play for the Humboldt Broncos of the Saskatchewan Junior Hockey League. Logan was one of 16 people killed April 6, 2018 when their team bus was struck by a loaded tractor trailer that failed to stop at a highway intersection near Armley, Saskatchewan. His father, who was driving 15 minutes behind the bus, was one of the first on the scene.
Four weeks earlier, Logan had signed his organ donor card. He did so in honour of a former trainer who had died at 58 of a cerebral hemorrhage and been an organ donor. Logan’s heart, lungs, liver, kidney, pancreas and corneas have all been successfully transplanted.
When asked a few weeks before by his father why he decided to sign the card, Logan replied:
“If I can help save six people, I’m gonna to do it”
When I read the article, his words stuck with me. In fact, I couldn’t shake it. I’d heard those words before. Turned out it was a Mahalia Jackson song entitled “If I can Help Somebody”.
Mahalia Jackson and Logan Boulet. Hard to imagine any two human beings whose life experiences were more different. Mahalia Jackson, two generations removed from former slaves, was born in New Orleans in 1911 and lived her childhood in a three room dwelling with 12 other people, including her mother, aunts, siblings and cousins, and the family dog. She was afflicted with congenital genu varum (bowed legs) which would have caused pain and physical limitations but didn’t stop her from dancing for the white ladies for whom her mother and aunt cleaned house. Her childhood was difficult, particularly after her mother died when she was five. There was no schooling, but there was church and, with it, singing. And how she loved to sing. She was courted by choirs and choirmasters particularly after she moved to Chicago at age 20. She went on to become one of the most celebrated gospel singers of all time, the first to sing at Carnegie Hall and at John F. Kennedy’s inaugural ball. In 1963, she sang before 250,000 people assembled to hear Martin Luther King’s “I Have a Dream” speech in Washington. Five years later, she would sing at his funeral. She was an important force in the civil rights movement, but also the subject of racial prejudice and herself the target of assassination attempts. Despite all this, she remained hopeful and never embittered. When asked about her choice of gospel music over more popular forms, she said, “I sing God’s music because it makes me feel free. It gives me hope”. She is also quoted as saying that she hoped her music could “break down some of the hate and fear that divide the white and black people in this country”.
The particular song that came to mind when I read about Logan goes as follows:
If I can help somebody, as I pass
If I can cheer somebody, with a word or song
If I can show somebody, that he’s travelling wrong
Then my living shall not be in vain
Mahalia Jackson and Logan Boulet. Two very different people. Different races, genders, generations, talents, interests, culture, environment. Poster children for our concept of “diversity”. It’s hard to imagine they would ever have had occasion to encounter each other, even if they weren’t so separated by space and time. And yet, they were linked by a common value and simple, human interest in doing what they could to help people around them. Linked in their values. Linked in their humanity. And so, perhaps not so diverse after all.
Here’s a link to that song. Give it a listen, but don’t be in a hurry.
Ensuring learners get the point: wrapping up case-based sessions effectively
We often spend a lot of time planning classes, especially case-based small group learning (SGL) sessions. We tailor our sessional learning objectives to the course objectives that have been assigned, selected solid preparatory materials, build great cases and craft meaningful questions for groups to work through.
This makes sense, as the small group learning (SGL) format used in Queen’s UGME program is modeled on Larry Michaelsen’s team-based learning (TBL) instructional strategy that uses the majority of in-class time for decision-based application assignments done in teams.
One comment we often read on course evaluation forms and hear directly from students, however, is that sometimes learners walk away from an SGL session and still aren’t sure what’s important.
Much of the focus in the literature on TBL is on the doing – setting things up, building great cases, asking good questions to foster active learning. There’s not as much written about how to finish well.
Wrapping up your SGL session should be as much a planned part of your teaching as preparing the cases themselves. If you build the time into your teaching plan, you won’t feel like you’re shouting to learners’ backs as they exit the classroom, or cut off as the next instructor arrives. Nor will you find yourself promising to post the “answers” to the cases on Elentra. Sometimes it’s not the answers that are important, but the steps students take to get there.
Wallace, Walker, Braseby and Sweet remind us that the flipped classroom we use for SGL (preparation before class, application in class) is one “where students adopt the role of cognitive apprentice to practice thinking like an expert within the field by applying their knowledge and skills to increasingly challenging problems.” One such challenge is figuring out what the key take-away points are from an SGL session. With this in mind, it’s a good idea to plan your session summary, but then have students take the lead since “the expert’s presence is crucial to intervene at the appropriate times, to resolve misconceptions, or to lead the apprentices through the confusion when they get stuck.”
So, have your own summary slide ready – related to your session objectives – but keep it in reserve. In keeping with the active-learning focus of SGL, save the last 10 minutes of class to have the groups generate the key take-away points, share them, and fill in any gaps from your own list.
Here’s a suggested format:
- Prompt the groups to generate their own study list: “Now that we’ve worked through these three cases, what are the four key take away points you have about this type of presentation?”
- Give the groups 3-4 minutes to generate their own lists
- To debrief the large group, do a round of up four or five groups each adding one item to a study list.
- Share your own list – and how it relates to the points the student raised. This is a time to fill in any gaps and clarify what level of application you’ll be using on assessments.
- If you’d like, preview an exam question (real or mock): “After these cases, and considering these take-away points, I expect that you could answer an exam question like this one.” This can make the level of application you’re expecting very concrete.
Why take the time to wrap up a session this way? Students often ask (in various ways) what the point is of a session. With clear objectives and good cases, they should also develop the skills to draw those connections themselves. This takes scaffolding from the instructor. As Maryellen Weimer, PhD, writes in Faculty Focus, “Weaning students from their dependence on teachers is a developmental process. Rather than making them do it all on their own, teachers can do some of the work, provide part of the answer, or start with one example and ask them for others. The balance of who’s doing the work gradually shifts, and that gives students a chance to figure out what the teacher is doing and why.”
If you would like assistance preparing any part of your SGL teaching, please get in touch. You can reach me at email@example.com
 Wallace, M. L., Walker, J. D., Braseby, A. M., & Sweet, M. S. (2014). “Now, what happens during class?” Using team-based learning to optimize the role of expertise within the flipped classroom. Journal on Excellence in College Teaching, 25(3&4), 253-273.
Residency Match Day: 2020 What our students are experiencing, and how to help them get through it
Anticipation is the title of a memorable Carly Simon song that tends to come to mind this time of year. That’s probably because that simple word nicely describes the prevailing mood of our fourth year class. What they’re anticipating, of course, is the results of the CaRMS match, which will be released March 3rd.
The process by which learners transition from undergraduate to postgraduate medical education has evolved into a rather jarring and extremely stressful experience (a subject for another blog/rant). It has required them to not simply consider what specialties are best suited to their interests and skills, but engage an application process that requires strategic selection of elective experiences, preparation of voluminous documents, meeting multiple deadlines (twelve, no less), and commitment of personal time and expense to travel and interviewing which, for many, spans the country in the midst of the Canadian winter. And so, as you can easily imagine, there will not only be anticipation, but also anxiety leading up to the release.
By approximately 12:00:05 on March 3rd, our students will know which program they’ll be entering next July. For most (hopefully all), the anticipation will end with the exhilaration and satisfaction of having successfully overcome the process. For a few (and hopefully none), it will bring a realization that their efforts to date have not been successful, that this part of their journey is not yet over, and they have to begin again. They will be profoundly disappointed. They will be afraid. They will be confused. They will need the understanding and help of the faculty who are currently supervising their training, and much help from our Student Affairs staff.
This year, we are again prepared to provide all necessary supports, but there are a few changes to the process which I’d like to clarify for both students and the faculty that will be supervising them that day:
- Unlike previous years, our Undergraduate Office will not automatically receive match results the day before the full release. However, students have the option of directing CaRMS to release their results the day before (March 2nd) if they fail to match. They can do so by going into the CaRMS website and providing the appropriate permission.
- Any unmatched students who have
allowed early release will be contacted directly by myself to notify them of
the result. This is for three purposes:
- to arrange for release from clinical duties
- to allow the student some time to prepare for the release moment the following day when most of their classmates will be hearing positive results
- to arrange for the student to meet our student counselors who will provide personal support and begin the process for re-application through the second iteration of the residency match.
- Unmatched students who did not opt to provide early release will similarly be contacted and offered the same support and services after we get their results on match day.
- Because we may not have full information in advance, we have decided to release all students from clinical obligations beginning noon on match day, until the following morning.
I’d also like to remind all faculty supervising our fourth year students on or around match day to anticipate that your student will be distracted. Please ensure your student is able to review the results at noon. If you sense he or she is disappointed with the result, please be advised that the student counselors and myself are standing by that day to help any student deal with the situation and provide support.
Fortunately, we have an outstanding Student Affairs team which has been working hard to guide the students through the career exploration and match process, and will be standing by to provide support for match day and beyond.
Dr. Renee Fitzpatrick
Assistant, Student Affairs
The team can be accessed through our Student Affairs office firstname.lastname@example.org, or 613-533-6000 x78451.
Thanks for your consideration, and please feel free to get in touch with myself or any of the Student Affairs Team if you have questions or concerns about Match Day or beyond.
I leave you, and especially our fourth year soon-to-be colleagues, with the lyrics and sounds of Carly Simon’s “Anticipation”:
We can never know about the days to come
But we think about them anyway
And I wonder if I’m really with you now
Or just chasin’ after some finer day
Is makin’ me late
Is keepin’ me waitin’