Exceptional Healer Awards nominations now open

New award this year for allied health professionals

Nominations are now open for the fourth iteration of the Exceptional Healer Awards at Kingston Health Sciences Centre (KHSC). The deadline to submit nominations is Tuesday, December 31, 2019.

The award provides patients, families, staff and health care learners an excellent chance to celebrate health care professionals at KHSC who excel in providing patient- and family-centred care. Launched in 2017 recognizing outstanding physicians, the award was extended in 2019 to include a separate award to recognize nurses at KHSC. For this fourth iteration, a third category has been added for other allied health care professionals.

The award now honours doctors, nurses, and allied health professionals from KHSC’s two hostpial sites who are innovative in their approaches to patient care and who demonstrate exceptional bedside manner, which includes being approachable, empathetic, collaborative and respectful.

Patients, families, staff and health care learners can nominate a health care professional as long as he or she has provided care at the KHSC in the last two years. 

Here are the nomination details, as posted on the KHSC site:

If a health care professional at Kingston Health Sciences Centre (KHSC) has provided you with excellent patient- and family-centred care, now is your chance to nominate that person for an Exceptional Healer Award.

KHSC is encouraging patients to nominate doctors, nurses and allied health professionals (e.g., physiotherapists, occupational therapists, psychologists, social workers, dietitians) across our Hotel Dieu Hospital and Kingston General Hospital sites who are innovative in their approaches to patient care and who demonstrate an exceptional bedside manner, which includes being approachable, empathetic, collaborative and respectful.

Who can nominate? 
Patients and family members can nominate a KHSC health care professional who has provided care to them in the last two years.  KHSC staff can nominate colleagues on a patient care team.

Who is eligible?  
Physician nominees will have a current appointment at KHSC and will have been credentialed at KHSC for at least the past two years.  Other health care professional nominees must be KHSC staff members.

What are the criteria?  
The nominee creates an excellent patient care experience over and above the norm by exhibiting some or all of the following behaviours:

• Demonstrates compassion as a skillful clinician by displaying personal qualities such as approachability, flexibility and empathy.

• Uses novel or innovative methods in attempting to deliver compassionate care.

• Demonstrates a pattern of listening to and respecting patient and family perspectives and choices. 

• Exhibits a value of integrating patients and families into the clinical care model to ensure they are equal, informed participants in their health care.

• Honours the uniqueness of patients and families by incorporating their knowledge, values, beliefs and cultural backgrounds into the planning and delivery of care. 

What is required for the nomination?  
The nominator must complete a brief nomination form that includes yes-no questions and a short explanation of the candidate’s special qualifications for the award based on the criteria listed above.

Nomination forms are now available online. The deadline to submit nominations is Tuesday, December 31, 2019.

If you have questions about the award or nomination form, please contact the KHSC Leadership & Talent Development Department at 613-544-6666, ext. 8108.

Further details and nomination forms are available by clicking here. 

Exceptional Healer Award Past Winners

2017  

Dr. Richard Henry – Anesthesiology & Chronic Pain Clinic

            Dr. Tom Gonder – Ophthalmology & Retina Specialist

2018  

Dr. Shawna Johnston – Obstetrics & Gynaecology

2019  

Dr. Maria Velez, Obstetrics & Gynaecology

            Nurse Tracey Froess – Cancer Centre


This post was created with information supplied by Susan Bedell, including a KHSC blog post by Anne Rutherford

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KHSC Nominations open for Exceptional Healer Awards

Nominations for the third iteration of the Kingston Health Sciences Centre (KHSC) Exceptional Healer Awards are open with a deadline of December 14.

Launched in 2017, the Exceptional Healer Awards are sponsored by the KHSC Patient & Family Advisory Council and was designed to honour a physician who demonstrates in clinical practices the core concepts of patient- and family-centred care: dignity and respect, information sharing, participation, and collaboration.

Prior honorees include ophthalmologist Dr. Tom Gonder and anesthesiologist Dr. Richard Henry (2017, tie) and urogynecologist Dr. Shawna Johnston (2018).

The award has been expanded this year to include one for physicians and one for nurses.

Physician nominees must, as a faculty member at Queen’s, have a current appointment at KHSC and have been credentialed at KHSC for at least the past two years. Nurse nominees must be KHSC staff members.

Patients and family members can nominate a KHSC physician and/or nurse who have provided care to them in the last two years while KHSC staff can nominate a physician and/or a nurse on a patient care team.

The awards committee is looking for nominees who:

  • Demonstrate compassion as a skillful clinician by displaying personal qualities such as approachability, flexibility and empathy
  • Use novel or innovative methods in attempting to deliver compassionate care
  • Demonstrate a pattern of listening to and honouring patient and family perspectives and choices
  • Exhibit a value of integrating patients and families into the clinical care model to ensure they are equal, informed participants in their health care
  • Honour the uniqueness of patients and families by incorporating their knowledge, values, beliefs and cultural backgrounds into the planning and delivery of care

For the 2018 award, patients, families and staff nominated 21 physicians for the award. Thirty-four nominations were receive, with about 25 percent coming from KHSC staff.

Medical students and nursing students are eligible to submit nominations in the “staff” category.

Further information and links to the nomination forms can be found here: http://www.kgh.on.ca/healer

 

 

 

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