Discover, Examine, Commit: A New Way of Looking at Group Work

I’m back with another perspective on collaborative learning.  This time, I’m indebted to Jim Sibley at UBC for giving me permission to use Framework for TBL Application Activity Reporting Facilitation by Loretta Whitehorne, Larry Michaelsen, and Jim Sibley, reproduced here:

Our own Dr. Lindsay Davidson brought this home from the Team Based Learning (TBL) Collaborative’s Meeting this year.

or click on this:

framework for reporting

This framework is designed to help us facilitate reporting on activities in our TBLs (SGL’s for Queen’s)…The 3 stages of an activity’s progression, Discovery, Examination and Commitment are great terms for ways of looking at key steps in any activity—in other words:  get information, look carefully at the information and do stuff with it, and create a product. Specific tasks within each stage are extremely helpful advice for students and faculty to give reports on how they are doing in an activity.  They’re also very helpful prompts for actual tasks!

(Actually, for the physicians and medical students out there, you can also see the 3 stages of arriving at a diagnosis:  Gather information, Examine the information carefully and relate to experience, patterns, etc. and finally Commit to a diagnosis.)

However, these days I am focused on collaborative learning, and trying to go beyond the Norming, Storming, Reforming approach which many have often been taught.  I often hear from students, “I’m not sure what to do in the group, except report back.”

The framework that Whitehorne, Michaelsen, Sibley have developed immediately gave me ideas about roles a student could take on in a group.  In looking at the framework, I’ve grouped the 5 main roles and given them an attribute.  So following are several behaviours that students can adopt;  ideally the same person could adopt all 5 roles in one activity, depending on the group’s need.  In fact, if a person remains in one role too long, it may make the group less productive.  The idea is to recognize what is needed and move into that role to help move the group task along:

1. Sensor (Listens, shares, looks for consensus, is aware of others’ ideas)

2. Converger or Focuser (Focuses on specifics, probes, builds on others’ ideas, examines in depth)

3. Generalizer (Takes specifics to generalizations, expands, relates to frameworks or theory)

4. Summarizer and Synthesizer: (Puts it all together, supports and asks, “What if?”)

5. Maverick: (Looks for the different, the alternative, the unconventional, etc. Dare’s to differ instead of follow the crowd if it’s going “down the rabbit hole.”) Checks on things.

If you look at the Framework’s matrix, you’ll see that the Sensor’s role stays quite true throughout the different stages of an activity, as does the Summarizer-Synthesizer, etc..

Then there are great descriptions of behaviours a group member can adopt to move the group work forward based on the framework.

For example, looking at the framework, under the Discovery stage,

a Sensor can respect and listen actively to all contributions.  H/she can also be a person who moderates or facilitates so everyone gets their turn.  A Sensor can also unpack or explain in detail how a team arrived at a decision.

A person who is the Generalizer might restate the aggregated ideas of previous speakers, or link or combine, or put ideas together. S/he may articulate links between ideas or incorporate multiple sources into a single idea.

If your activity has progressed to Examining stage, the Sensor might compare or contrast by examining rationales to articulate similarities and differences.  The Maverick might redirect or park by gently guiding conversation away from non-productive directions, and refocusing to direct attention to other thematic elements.

Under the Commitment stage (and I like this term, because it symbolizes positive and concrete final steps), the person who is a Converger-Focuser may generate specific examples by applying concepts and incorporating personal experience.  The Generalizer may create general rules by drawing out the general principles and developing tentative “rules of thumb”.  The SummarizerSynthesizer may make predictions by considering what might happen as a result of particular idea in particular scenario.  What is the role of a Maverick at this late stage? Even as the group pulls together a product or a choice, or an answer, the Maverick considers to what degree the choice or answer fits into the context or the applicability.

All in all, I got very excited when I saw this framework—not only because it focuses on ways to extend tasks and activities for group work but because it adds to my thoughts on collaborative learning.  I also have to compliment the artist behind the figures in this framework (Angela Cunningham?)—they are extremely helpful when you work at grasping what the behaviours are!

So happy collaborative learning with a few more tips and strategies for our students working in groups and teams.

 

P.S. I’m also writing this on July 1…and so want to celebrate our country’s 150th with you by wishing you a Happy Canada Day!

Canada Day South Huron 2017

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Five things to do this summer: a Med Ed to-do list

This first year I worked in a post-secondary setting, I was somewhat bemused when students asked me how I was going to spend my summer – they were heading out on a three or four month “break” and assumed I was doing the same. Some had work plans, some travel, some both. Regardless, they would be away from campus and recharging their batteries, and, perhaps, expanding their perspectives in a variety of ways. I, however, would be at my desk.

Two decades and three universities later, I’m still working through much of the summer months as are many of my administration, staff, and faculty colleagues as we stagger vacations with other colleagues and other family members’ schedules.

For those of us at the School of Medicine (including our 2018 clerks!) who don’t have two or three months off this season but maybe a couple of weeks and the odd day here or there to make a long weekend – here’s my list of five things to do that are (loosely) related to medical education. (This list is best perused—and perhaps amended or augmented—while sitting on a patio with your favourite libation).

  1. Read something not related to your discipline

In the crush of academic terms, it’s easy to fall into the trap of reading for work, not for recreation. There’s always just one more journal article to be read, one more new text to review. One more thing to stay on top of. Vow to read at least one novel (or collection of short stories, or poetry) this summer. Regardless of genre, you’ll learn something of the human condition (which is at the heart of medicine and medical education) and it will refresh you, too. So, move it to the top of your To Be Read pile. Among my picks: a toss-up between finally reading at least one of the Harry Potter books, or Abraham Verghese’s Cutting for Stone. Maybe both. The Art of Adapting by Cassandra Dunn is also in the running.

  1. Binge watch a cooking show on the Food Network

Whether it’s TiVo’ed or Netflix, the ability to skip the ads is a godsend for a rainy Saturday’s binge-watching. Opt for something where you might pick up a recipe or tip or two, but pay attention to how the host explains what they’re doing. Is it conversational? Directive? Do you stay engaged? Or pick one of the competition shows (Chopped is my guilty pleasure) and check out how different judges give feedback. Some are brutal; some overly-kind without much substance. Some have thoughtful suggestions. Many adapt their critique delivery, based on the experience and competence levels of the chefs competing. How can this inform how you deliver feedback?

  1. Enlist some pals and build a sandcastle at the beach

Sandcastles are hands-on and best accomplished as a team effort. Building one requires both attention to details and a flexibility to accommodate the sand, water, and tide schedule. The plan is rarely ever 100% completed without modifications along the way. Plus, everybody gets dirty. And, at the end of the day, there’s nothing except pictures as the tide washes it away. So, a fresh slate the next day. And, we can take the lessons learned on to the next one.

  1. Hit the movie theatre to see a summer blockbuster

Enjoy the a/c and see something outrageous. Popcorn optional. Take note of if the story drags anywhere: did you get the urge to check your smart-phone (pre-movie admonishments aside). What made your attention wander? Was it an extraneous info-dump? An overly-long car chase? Just too much of something? A gap in knowledge? If you’re working on online modules for next year, take note of where the show lost you. Adapt this insight to material you create for your students.

  1. Watch some fireworks

Most of us know that fireworks were invented in China centuries ago. According to the “Fireworks University” website, this was an accident when a field kitchen cook happened to mix charcoal, sulphur and saltpeter. What a happy accident*.

There’s no great medical education insight to go with this watch fireworks suggestion: they’re just fun. And maybe that’s the insight right there.


 * (I feel obliged to stress the importance of  following all instructions for the at-home kind of fireworks and strongly urging you to show up for community fireworks shows instead. Avoid the unplanned side trip to the ER).

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Sorry to interrupt but I just had this great idea: How learning about and adapting communication styles can help move group learning forward

When I last wrote to you in March, I asked if you were a constructive or destructive problem-solver in groups.  We do a lot of small group (and larger group) learning in Queen’s UGME and I hoped to give a great framework to help prevent groups from imploding before or while constructive work could be done.

We looked at identifying the types of problem-solving that might occur in a group and some strategies that could help prevent destructive problem-solving.  The ideas came from Team writing:  A guide to working in groups by Joanna Wolfe.  For this article, I wanted to share another set of ideas she has put forward in the same book, about Conversation Styles, and why they’re important to successful group functioning.

Why am I writing about challenges that small group learners can face?  In the research project that was the foundation for Wolfe’s book, she noted that nearly half the teams [she] observed experienced major breakdowns and that instructors responsible for teams were rarely aware of the problems students were facing, mainly because students almost never notified instructors of the problems and instructors had no independent information that could help them anticipate and head off trouble. (Preface, p. v)

I’d like to offer another of Wolfe’s frameworks to help anticipate and head off trouble and prevent implosion in constructive group work.

This framework concerns assumptions we make about communication styles including how we should talk to one another, what constitutes productive behavior and rude behavior.  Wolfe posits we need to understand others’ assumptions about “normal communication” behaviours and preferences in order to modify our own, and adapt to others’.

She provides a sampling of common communication norms (that are mostly extreme ends of a spectrum) and challenges us to self-assess, and also assess others in assumptions of appropriate and effective communication and teamwork.  While Wolfe discusses 3 types of communication styles (Discussion Styles, Presentation Styles and Problem-Solving Styles), I’ll focus on Discussion Style here.

We start with self-assessment and recognition.

In a self-assessment tool about discussion style,  Wolfe asks us to rate how well our behaviour is described in statements such as “When I get a good idea during a team meeting, I say it as soon as possible, even if I have to interrupt to do so.” Or “My teammates accuse me of not listening.” Or When a teammate expresses a new idea my first instinct is to point out the flaws” or “I think it is rude when my teammates never stop to ask me for my opinion,” or “If I need to express criticism, I am always careful to avoid hurting my teammates feelings.” (p. 84)

The outcome of the self-assessment is to place oneself on a spectrum of “norms”.  For example, the “Competitive Norm” is defined as “conversation [which] is a miniature battle over ideas. Speakers tend to be passionate in supporting their ideas and interruptions are frequent.”

 

The “Highly Considerate Norm” features “speakers who acknowledge and support one another’s contributions, and disagreements are often indirect.  Interruptions are rare and the conversation often pauses to allow new people to speak.” (p. 87)

There are pros and cons to each norm:  in the former while this style leads to fast-paced conversation and the often exciting challenge of publicly defending ideas in the face of competition, the most aggressive speaker rather than the best idea often wins out and speakers are more concerned with defending their own ideas than carefully listening to their teammates. In the latter, while there is concern for others, a polite tone and equitable conversations, the conversations may be perceived as slow-moving and even unimportant, and this norm sometimes privileges feelings and emotions over constructive criticism of ideas. (p. 87)

The idea is to recognize that there are values and assumptions to each style first and in this recognition understand the others in the group.  Then you have to learn to work with the others in the group.

So…if you identify yourself more with the “Competitive Norm”, what can you do to adopt a more considerate style? (Note, some of these strategies are from beyond Wolfe’s book.)

  1. Repeat back or restate ideas before disagreeing with them.
  2. Repair interruptions and other competitive behaviours with an apology (“Sorry, I didn’t mean to interrupt” or “I’m sorry—you were saying?”)
  3. Check in with the quieter speakers—often a job for a manager or chair of a group, but a person on the competitive norm spectrum could surprise everyone by doing this, asking, “Do you have any thoughts?”
  4. Pay attention to body language…pay attention to others.
  5. Listen.  (LISTEN!)  Write down good ideas.  Affirm non-verbally. 
  6. Write down questions or ideas you have, to save them for after the speaker has finished.
  7. Engage in uncritical brainstorming (all brainstorming is supposed to be non-judgemental but often people jump in with criticisms. Give a limited period for any ideas to be put forward with no judgement (say 10 minutes).  Members can build on another’s ideas and ask questions but do no fault finding.

And if you identify with the “Considerate Norm, how can you adjust to a competitive conversation?

  1. Prevent or forestall interruptions by saying, “I’m not finished yet,” or “One minute please.”
  2. Speak within the first 5 minutes of a meeting, so people don’t ignore you or think you’re peripheral.
  3. Find gentle ways to interrupt in a competitive conversation. Humour, such as waving a hand wildly, or timing interruptions so they don’t seem rude may help. Say (when someone pauses for breath) “May I contribute here?” “Is now a good time to hear from others?”
  4. Ask the chair to institute a round robin (everyone goes around the circle and contributes a set amount of time) or raising of hands or perhaps using the Indigenous strategy of a Talking Stick.
  5. I like these respectful but firm reminders to someone who is holding the floor too long from Sharing the Floor: Some Strategies for Effective Group Facilitation https://www.uua.org/re/adults/group-facilitation
  • “Excuse me, Francois, but I’m concerned about the time.”
  • “I’m going to stop you there, Laila, because I’m concerned that we are moving off our focus.”
  • “Francois, can you summarize your point in 25 words or less, because we need to move on.”
  • “Laila, is this an issue we can put on the Unfinished Business list? We can’t address it now.”

I would like to propose some steps from Wolfe’s discussion, to adapt our communication styles to the needs of a group and a group task:

  1. Self Assess: and be honest about your style
  2. Analyze: What’s positive about your style? How might your style be perceived negatively?
  3. Resolve: Decide what you can do to ameliorate some of the less constructive aspects of your style, while still retaining some of the positives.
  4. Enact: Practice in a group setting. Practice until it becomes habit.
  5. Seek feedback: Ask others:  Am I helping the group along?  Am I listening more? Am I contributing more?

Well! Speaking of communication styles, I apologize. I’ve talked for too long:  It’s your turn now 🙂

Do you think that this discussion about communication styles may be helpful to students? Perhaps helpful to your meetings (communication styles feature heavily in business literature about meetings)?
Let me know if you decide to use these strategies and steps.  I’d really like to see them in action and there are more wonderful ideas in Wolfe’s book!

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Queen’s UGME well-represented at CCME

Queen’s UGME was well-represented in the oral and poster presentations at the recent Canadian Conference on Medical Education (CCME) held in Winnipeg, MB.

Four oral presentations showcased UG work with another oral highlighting a teaching innovation in the QuARMS Program while a dozen posters featured Queen’s UG research and innovations featuring work by faculty, students, and staff.

As explained on the CCME website, “the purpose of the CCME is to highlight, and allow participants to benefit from, developments in medical education and to promote academic medicine by establishing an annual forum for medical educators and their many partners to meet and exchange ideas.”

The Queen’s oral presentations included:

  • The Next SSTEP: The Surgical Skills and Technology Elective Program decreases cognitive load during suturing tasks in 2nd year medical students by Henry Ajzenberg, Peter Wang, Adam Mosa, Frances Dang, Tyson Savage, Peter Thin Vo, Justin Wang, Stephen Mann, Andrea Winthrop
  • The Newborn Book – An evaluation of an interactive eBook as course material by Lauren Friedman, Jonathan Cluett, Bob Connelly
  • Altering the scoring of global rating scales on an Undergraduate OSCE: Does it affect the identification of candidates with borderline performance? By Michelle Gibson, Eleni Katsoulas, Stefan Merchant, Andrea Winthrop
  • Sampling Patient Experience to Assess Communication (SPEAC): A Targeted Needs Assessment by Adam Mosa, Andrea Winthrop, Sachin Pasricha, Eleni Katsoulas
  • Fireside chats – High Impact Informal Learning by Jennifer MacKenzie, McMaster University, Theresa Nowlan-Suart, Anthony Sanfilippo

Posters, presented both during facilitated poster sessions and the new, dedicated poster session, included:

  • An Inter-professional, Cross-cultural Service Learning Project: Development of a Nutrition Education Program in Rural Tanzanian Schools by Jenn Carpenter, Queen’s University, Donna Clarke-McMullen, Renee Berquist, Saint Lawrence College
  • Pathways to community service learning: The Queen’s Service-Learning Framework by Lindsay Davidson and Theresa Nowlan Suart
  • Introducing Medical Students to Stories of Indigenous Patients by Lindsay Davidson, Melanie Walker, Steven Tresierra, Jennifer McCall, Michael Green, Laura Maracle,
  • Predictors of medical student engagement in an e-Portfolio for intrinsic CanMEDS roles by Steven Bae, Danielle LaPointe-McEwan, Sheila Pinchin, Anthony Sanfilippo, John Freeman, Queen’s University Ulemu Luhanga, Emory University Jennifer MacKenzie, McMaster University
  • Evaluating the effectiveness of the First Patient Program’s use of resources in achieving learning objectives for medical students by Stephanie Chan, Vincent Wu, Sheila Pinchin, Phillip Wattam, Leslie Flynn
  • Evaluation of a multi-modality nutrition program for first year medical students by Andrea Guerin, Theresa Nowlan Suart, Shannon Willmott, Karen Kaur Grewal
  • Assessing the Effect of the Eye Matching System on Clinical Competency with the Ophthalmoscope in Medical Students by Etienne Benard-Seguin, Jason Kwok, Walter Liao, Stephanie Baxter
  • Curriculum to Cookbook by Moncia Mullin, Meghan Bhatia, Renee Fitzpatrick, Shelia Pinchin
  • The CFMS National Wellness Challenge: evaluating a new initiative to promote development of healthy habits in medical professionals by Alyssa Lip, Renee Fitzpatrick
  • Ontario Medical Students Association Wellness Retreat: A Program Evaluation by Shannon Chun, Renée Fitzpatrick, Queen’s University, Christine Prudhoe, University of Ottawa
  • Evaluating Student’s Perspective of Team-Based Learning In Undergraduate Medical Education by Kate Trebuss, Vincent Wu, Jordan Goodridge, Gemma Cramarossa, Lindsay Davidson
  • Preclerkship Interprofessional Observerships: What I Know Now by Shannon Willmott, Ameir Makar, Etienne Benard-Seguin, Sarah Edgerley, Lindsay Davidson

Next year’s conference is set for April 28 – May 1 in Halifax, NS. The abstract submission portal is already open. Find it here.

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The Value of Medical History

By Sallya Aleboyeh, MEDS 2019

A group of passionate and curious medical students chose to venture to Ottawa on the Family Day weekend this past February. Instead of visiting their families, they dove into history, with a group of equally-passionate curators and assistant legislators to Elizabeth May who also gave up time to give us private tours of:

  • The Preservation Centre in Gatineau, which houses vaults filled with paintings, media and lots of important archives
  • Parliament
  • The Museum of Science and Technology’s Storage Facility (which is apparently cooler than the museum itself)

This year was the final time Dr. Jacklyn Duffin, Hannah Professor in the History of Medicine, organized the history of medicine trip, making the fate of future trips uncertain.  So instead of telling you how cool everything was (hopefully the photos can show that), I thought I’d share the value I see in keeping the tradition alive.

1. Cool Architecture: The Role of design, décor and architecture in medicine

(All photos by J. Duffin)

Arriving at our first stop, the Gatineau Preservation Centre, what stood out most was the architecture.  The vaults were inside a huge cement box that looked like the set of a parkour film; while the top floor, where restoration was done, resembled a Lego village complete with primary colour paints and street names for corridors.  Whether you cared about the science behind restoring artifacts or not, the design was very hard to ignore.

On a day-to-day basis, physicians not only interact with patients, but with their environment as well.  While it’s not practical or financially viable to have an architect design each hospital as a unique piece of art, the impact of space is large enough to warrant investing some thought.  There are already lots of examples of environment helping with patient or doctor experiences:

  • Having windows in the ICU rooms to help with delirium
  • Having paintings/magazines in waiting rooms to make wait times seem shorter
  • Having healing gardens to reduce stress for patients and health care workers
  • Having cartoon characters on walls in children’s hospitals
  • Having the nursing station in the middle of a room, visible to all patients, to reduce anxiety
  • Decorating your office with pictures of family to make working there more enjoyable.

(for more evidence of the importance of environment in health- check out this NYT article here!)

Obviously, during an emergency, it won’t matter how aesthetically pleasing the sheets or walls are, but the vast majority of hospital interactions with patients and among health care workers aren’t immediately urgent.  In these instances, a little interior design can work its subtle magic on people’s mood and their interactions because we all (I think) appreciate pretty things.  It’s why chefs create garnishes and why companies invest in packaging.  In the long run these small effects can add up to increase overall wellbeing and happiness.

2. Studying History is humbling and reminds you that your actions might outlive you

The Apology: Commemorates the legacy of the former Indian Residential School students and their families, as well as the Prime Minister’s historic Apology in 2008.

If you’ve ever been to a really old place, you’ll know that you get a strange surreal feeling, like you are experiencing something bigger than yourself (hopefully it’s not just me). When I was 16 and my mom took me to the ruins of Persepolis (wiki: “the ceremonial capital of the Achaemenid Empire”) and I felt it for the first time while trying to imagine what it looked like thousands of years ago before Alexander attacked it.  It reminds you at once of how insignificant you are and how capable you are of creating something that can last for generations after you are gone.

The profession of medicine can be demanding:  long hours, bad news, on call shifts, high stake decisions and emotional fatigue to name but a few.  It’s in these moments when remembering that you’re working towards something bigger helps.  One day when we’ve all left this planet, curators, historians and medical students may look through the ultrasound machines, pacemakers and lounge room coffee machines we used and try to uncover the story of our daily lives.  We can’t predict which of the thousands of items we see and use in our lifetime will survive as artifacts, but we can choose what kind of story they tell.

3. History is full of lessons and wisdom

Finally, most important of all is that history is an endless resource of wisdom and lessons.  We constantly look to our tutors, teachers and mentors for guidance for medicine because it’s easily accessible; but why stop there?

From history you can learn to be creative, and to draw inspiration from new places.  Over the course of the weekend, we saw multiple examples of technology from other industries being adapted to medicine.

  • The cloth used to make sails being used as a backing for fragile paintings
  • Ultrasound machines being used to detect aircraft defects and in the navy before being applied to medicine
  • The Fibroscan for the liver coming from cheese manufacturing (I technically learnt this in class after the trip but it helps prove the point)

History’s mistakes teach us to not just accept what we’ve been told but to dig deeper and ask questions because things may not be what they seem.  During our visit to the Storage room, the curator’s personal research on artifacts in the storage revealed that Sir William Osler – a great Canadian medical teacher – may have used the remains of aboriginal bodies for research purposes.  Another inquiry led the curator to discover that models of babies with syphilis were used to promote eugenics and not medical education as previously believed.  If we remain passive in our learning and acceptance of new information, it’s often the patient who will pay the price.

(In conclusion) I hope there will be many more history of medicine trips to come because there is still a lot that history can teach us (and lots of cities to be seen) before we begin our practices.


A version of this blog post appeared previously on the Medicine and Literature blog. Find it here. Thanks to Sallya Aleboyeh for her permission to repost it here.

 

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Are you a constructive problem-solver or a destructive problem-solver? Some strategies for working in groups

Here at Queen’s UGME, we use small group learning a great deal—from our prosections to PBL-based Facilitated Small Group Learning, to our TBL-based Small Group Learning.

SGL: Hard at work (Credit: T. Suart)

One very important aspect of group learning is preparing students to work successfully in teams. We do this in our first sessions in Orientation Week and in our new course, Introduction to Physician Roles.

In my quest to support our faculty in promoting successful group learning, I recently came across a jewel and I thought I’d share it with you.

The jewel is actually a whole book:  Team writing: A guide to working in groups by Joanna Wolfe (2010,  Bedford/St. Martin’s).  I started with my usual dipping into sections and found myself reading cover to cover because of the concise, sensible and evocative ideas.

The concept I wanted to talk to you about today is what Wolfe terms Constructive and Destructive Conflicts.

Our students have lots of experience negotiating in groups (Think of all those high school groups!  And case work in Commerce and projects in Engineering!  And Lab partners!) and in making sure their groups work well. But research tells us that conflict in groups is a very challenging part of arriving at a successful outcome.  Teams that deal with conflict by competing or trying to avoid the conflict are likely to suffer.  One main aspect of conflict is not to prematurely close a discussion because of conflict but to make sure it’s healthy.

I think Joanna Wolfe’s ideas would further help students solve problems themselves, by deciding if they are constructive or destructive in a conflict situation.

The term constructive conflict was coined to stress the productive role that healthy conflict can play in problem-solving.  Constructive conflict occurs when two people share the same goal but hold different ideas about how to achieve that goal.  (Wolfe p. 52)

This type of conflict is good especially when there is productive debate of merits and drawbacks of ideas in pursuit of the best solution to a problems. But not all conflict aids learning.  Destructive conflict occurs when there is intransigence, mockery or ridicule, personal affronts, and emotional defensiveness. (Wolfe, p. 53)

Here are the differences between Constructive Conflict and Destructive Conflict as recorded by Wolfe.  Can you see aspects of yourself in the Destructive Conflict? in Constructive Conflict?

Wolfe, p. 54

If you find you are in destructive conflict mode, here are some strategies Wolfe recommends (italics mine):

  • Clarify roles and responsibilities up front in a task schedule.
  • Lay ground rules for conversation
    • Set aside time for uncritical brainstorming
    • Get input from everyone in the group including the introverts who may need more time
    • Restate ideas (to help with listening)
    • Don’t interrupt or if you do, apologize, write down your idea, listen, and wait
    • Set time limits for discussion of certain items before moving to an action proposal
  • Establish team priorities in a project plan or team charter

I found a few other helpful ideas from GOE, a group which has worked with NASA on simulation of small groups for space missions.

  • When a team members offers a dissenting point of view, thank her/him for speaking up (to encourage others to speak up).
  • Easiest way to kill psychological safety? Punish someone for voicing a dissenting opinion.
  • When two team members have an interpersonal conflict, it should typically be handled in private perhaps with a neutral mediator.
  • Conflicts sometimes emerge because small concerns go unchecked. Talk with your team to bring irritants to the surface before they become bigger problems.
  • Be constructive when you disagree with a team member (to model how to disagree effectively).
  • Admit your own concerns or mistakes (so other team members become comfortable voicing theirs).

And here’s one I use:  Think of a role model who handles conflict well, and channel their behaviour or even their words.

I haven’t even touched on the communication styles Wolfe identifies (Competitive vs Highly Considerate, Self-promotional vs Self-deprecating, and Action-Oriented vs. Holistic problem-solving styles) in Chapter 7.  But this will give you a good taste of self-analysis and strategies to assist in moving the team forward.

Stay tuned in a later blog article for Jewel 2 for small group learning:  What are good roles a small group learner can adopt?  A small group facilitator can adopt?

In the meantime, what do you feel can aid in preventing destructive conflict in a group?  And enhance constructive conflict?

 

 

 

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When your objective is to write learning objectives…

Several times over the last few weeks, I’ve had conversations with course directors and instructors about writing learning objectives.

Many people – from award-winning educators to rookies and everyone in between – find writing learning objectives a challenge. The typical advice of write out who will do what under what conditions is vague, so it’s often not very helpful.

“General” learning objectives – from our UGME Competency Framework, aka the Red Book* – are already assigned to your course, and possibly to your session by your course director.

The key task for instructors is to take these general objectives and annotate them with specific objectives for their sessions, including what level of learning, such as comprehension, application or analysis. (This is from something called “Bloom’s Taxonomy”, if you’re interested in the research behind this).

A natural starting point is: What do you want your learners to take away from your session?

Frequently the response is:

  •  “I want them to know….”
  •  “I want them to understand….”
  •  “I want them to be able to…”

Once you’ve wrestled something like this into sentences, I realize it’s disheartening to have someone like me come along and say, “Uh, no, that’s not up to scratch.”

What’s wrong with “know” and “understand”? Isn’t that exactly what we’d like our students to walk away with – knowledge, understanding, skills? Absolutely. The challenge with these so-called “bad objective verbs” is that we can’t measure them through assessment. How do we know they know?

That’s the starting point for writing a better learning objective. If you want to assess that students know something, how will you assess that?

For example, while we can’t readily assess if a learner “understands” a concept, we can assess whether they can “define”, “describe”, “analyze”, or “summarize” material.

Here’s my “secret” that I use all the time to write learning objectives – I can’t memorize anything to save my life, so I rely on what I informally call my Verb Cheat Sheet. The one I’ve used for many years was published by Washington Hospital Centre, Office of Continuing Medical Education. It list cognitive domains (levels) and suggests verbs for each one. There are many such lists available on the Internet if you search “learning objectives” (here’s another one that’s more colourful than my basic chart, below).

Screen shot 2017-01-16 at 2.43.06 PM

Well-written learning objectives can help learners focus on what material they need to learn and what level of mastery is expected. Well-written objectives can assist instructors in creating assessment questions by reminding you of the skills you want students to demonstrate.

Here’s my quick three step method to annotating your assigned objectives on your MEdTech Learning Event page with your learning-event specific objectives:

  1. Start with writing your know or understand statements: what do you want learners to know or understand after your session?
  2. Think about what level of understanding you want students to demonstrate and how you would measure that (scan the verb chart for ideas)
  3. Write a declarative sentence of your expectation of students’ abilities following your session. In your draft, start it off with “The learner will”. For example: The learner will identify the bones of the hand on a reference diagram. Your objective would be: “Identify the bones of the hand on a reference diagram.”

As a fourth step, feel free to email your draft objectives to me at theresa.suart@queensu.ca for review and assistance (if needed). I’m happy to help.

 


Table excerpted from Washington Hospital Center, Office of Continuing Medical Education’s “Behavioral Verbs for Writing Objectives in the Cognitive, Affective and Psychomotor Domains” (no date).

* The “Red Book” got its name because for the first edition (we’re now on the fourth), the card stock used for the cover was red. Over time, everyone started calling it the “Red Book”.

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Online modules can enhance curriculum content delivery

Do you want to build an eModule?

Online modules, or eModules, are one of the content delivery methods available for use in our UGME curriculum.

As with any content delivery method, the teacher’s job is to define objectives, then organize and deliver new content to students. Online modules can deliver content efficiently and creatively but they’re not without potential pitfalls, so planning is key.

Unlike traditional lectures, online modules can curate other online content like a museum exhibit: you can select useful works from others and present these with guidance. The potential pitfall here is if not done carefully, modules can be information overload.

Modules can have interactivity, such as multiple choice questions with automated feedback. This can help keep students engaged as they work through the new content. Remember, though, for UGME, we aren’t building complete online courses – our eModules are prefaces to in-class interactive case/problem-based learning.

Carefully created eModules can be particularly useful where there is no resource appropriate for this level of learner.

Using an online module to deliver new content means you can use classroom time for interactive problem-solving: having completed the module, students come in prepared to apply their new knowledge.

Online modules are intended to be fully integrated with the rest of the UG curriculum – they don’t stand alone, but are one tool to deliver content students later apply in other settings, both classroom and clinical. Modules used to deliver new content in pre-clerkship can later be used by students as review during particular clerkship rotations, for example.

Here are some examples of the types of online modules in use in Undergraduate Medicine:

We also have a newly-created MEdTech community “Queen’s UGME E-Curriculum” designed to provide links to all UGME online modules. (Requires MEdTech log-in to access). As it’s currently under construction, there may be a few modules missing at the moment.

To help avoid some of the pitfalls of online modules – such as content overload, not providing sufficient guidance for students, and lack of linkage to subsequent sessions, the Teaching, Learning, and Innovation Committee, the UGME Education Team, and EdTech have implemented a streamlined process for creating and adopting new eModules for the UGME curriculum.

The process starts with content creation and/or compilation, followed by design, then support and follow-up for incorporating the module in your teaching.

If you already have a good idea of what you’d like to do, you can use the form found here to start the process.

If you’d just like to brainstorm and talk about possibilities, feel free to get in touch with me at theresa.suart@queensu.ca or with Lindsay Davidson, TLIC Director (lindsay.davidson@queensu.ca)

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Tips to help with Teaching Dossiers in your upcoming reports:

Here’s a riddle for you:riddle

It may not be the type of writing you’re used to, and it requires thinking and reflection about an aspect of your work that you may not think as much about.  It has an intimidating word in the title and is the first hurdle in preparing an outline of your work.  What is it?

Answer: A Teaching Philosophy Statement

 What is a teaching philosophy statement?

A Teaching Philosophy Statement is a reflective statement of your beliefs about of vision of teaching, your educational goals, and preferred educational practices/approach(es). Included are reasons for your teaching approaches. Critical self-reflection is a key component here. Your Teaching Philosophy can inform all of the subsequent materials in your dossier—acting as the spine of your dossier.  It should also discuss how you put your beliefs into practice by including concrete examples of what you do or anticipate doing in the classroom.

 Introduction:

Often medical faculty are required to prepare a teaching dossier or portfolio.  These are often requirements for awards, for competitions or for promotion.

The actual dossier may be a familiar piece of writing for many of you:  Describe what I do, prove what I do, summarize what I do.

But most dossiers start off requiring you to write a Teaching Philosophy Statement.

businessman-thinking1

And this is where you may come up against a form of writing that is somewhat unfamiliar, unless you specialize in narratives or reflection.

Annual reports are coming up, and awards are being bruited about.  So I thought it was timely for some ideas, tips and definitions for you, some from a much longer piece I’ve written on the Teaching Dossier for OHSE, and others from readings that have struck me.

(If you’ve done all your thinking and just want some writing tips, skip to TIP 4.)

Tip 1: Don’t do it…first

First of all, I suggest leaving your teaching philosophy alone until you’ve prepared some of the other parts of your dossier. So my tip is: Get your materials, your explanations, proof and evidence of your teaching together. Then…

Look through all your data.  What similarities do you see?  Any patterns?

What does this say about you as a teacher?  What have your students said about you over the years? (or year, if you just started).  What have your colleagues or your Course Director or Dept. Head said about your teaching?

These are all other parts of the dossier, necessary, and helpful to reflection.

Tip 2:  Reflect

Yes, there’s that word again…Reflect.  Or, if you don’t like to reflect, try: Analysing or recalling.  You can also  mull, ponder or ruminate.

I find it helps me reflect if I have prompts or hooks to anchor my thoughts.  Try these 3 questions first, and just jot ideas down as they come to you. (You can “word splash”–just what the phrase says.)

Make your teaching philosophy personal to you

1) Why do I teach?
2) What do I want my students to leave my class with?
3) What do I believe my role is in the classroom?
Now try this:  What in your experience and/or in your study of education has lead you to believe this?  Describe your preferred approach, practices, and methods.

Need more help with your reflection? 

Try these prompts to make your writing soar: (but don’t use all of them to write your statement or it will be a book, not a statement!)prompts-make-your-writing-fly

 

  1. Put students first: In many courses on pedagogy, teachers are advised to place the students as learners at the centre or forefront of their teaching. If you begin with knowing how your students learn, how does that impact on you? What would be some of the first steps you would take in your classes?
  2. Learning: What is your definition of learning?  How do you facilitate this in the classroom? How have your experiences influenced your view of learning?
  3. Teaching: What is your definition of an effective teacher? What are the roles and activities of an effective teacher? How do you challenge or engage learners? How do you teach? This should be a reflective statement describing your preferred approach, practices, and methods.
  4. Your teaching experiences: Think of times when you have been an effective teacher. What were you doing? Why and how? Times when you were ineffective? What were you doing? How can you improve that?
  5. Your teaching strengths:  What are your strengths as a teacher? How will you capitalize on this? What are your weaknesses? How will you improve this?

And lastly, try these prompts:
Educational Goals:

  • What are the chief goals you have for your students?
  • What content knowledge and process skills, including career and lifelong goals, need your students achieve?
  • How do you help your students achieve their goals?

NOTE:  Please don’t try to answer all of these questions in one Teaching Philosophy Statement. Select a few that will guide you personally as they relate to you.  See Tip 10 below in #4.

So what we’ve done so far is Collect, Select, and Reflect*.  (*Sheila’s patented approach to dossiers and portfolios.)

TIP 3:  Use and outline or a graphic organizer

Some people are gifted enough to have full statements spring full blown from their minds.  I on the other hand, need an outline.  Now, my outline is usually just a mass of words that I start organizing into themes.  Thematic organization is actually just pattern recognition.  However, you may find some helpers such as word clouds or concept maps useful.  Here are some I found on the web as examples:

cloud-teaching-philosophy

http://eportfoliorobbins.weebly.com/traditional-teaching-philosophy.html

Image result for concept map teaching philosophy

https://computingteacher.wordpress.com/my-philosophy/

If we’re still using my approach, now we’ve done: Collect, select, reflect, connect.

TIP 4:  10 TIPS for crafting your writing:

i.         Write in the first person with “I”, “my” etc.

ii.         Some people use a metaphor to guide tyeats1heir statement. (teacher as coach, fitness trainer, gardener, strike a spark, not filling a pail but lighting a fire, tour guide, 911 dispatcher… Teaching is like….)

iii.         Use the teaching philosophy statement as a guide to link with your responsibilities, strategies and effectiveness sections to form a cohesive dossier by drawing connections this statement.

iv.         Buff or polish it to ideally 3-4 paragraphs—max. full page for physician educators’ teaching dossiers. (Some requirements are for 2 pages.  That violates writing tip # 10.)

v.         Provide specific supportive evidence, either from personal teaching experience or relevant teaching literature (See prompts above).  Treat this like evidence in a study, if that expository kind of writing is more familiar.

vi.         Use language appropriate to the audience.

vii.         Work with another person as an editor and/or brainstormer.  And view others’ statements as exemplars.

viii.       Ensure that you can refer back to the key points of your philosophy in later components.

ix.         If you can, make it a narrative, engaging and rhetorically effective text.  Whoever is reading this might as well enjoy the experience.

x.          Be brief and concise.

OK, I’m pushing it, but we’ve done all these steps:  Collect, select, reflect, connect and now we’re beginning to “perfect” or “confect”.

I hope these are helpful tips and strategies for you. Please let me know if they are helpful and also if you have tips and strategies as well!  Happy writing!

 

References

 

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Fall Education Retreat set for December 6

The annual UGME Fall Education Retreat will be held December 6 with plenary and breakout sessions designed to help our faculty improve their teaching and assessment skills as well as to provide opportunities for networking and informal discussions.

The retreat brings together course directors from pre-clerkship and clerkship, unit leads, intrinsic role leads, and administrative staff who support the program. Session topics were developed based on course evaluation feedback, faculty team suggestions and accreditation priorities.

The full-day program will be held at the Donald Gordon Centre on Union Street.

New to the program, this year’s retreat will feature guest speaker Dr. Jay Rosenfield addressing the topic of The future of medical education in Canada and our places in it. Dr. Rosenfield is a professor of paediatrics (and former vice-dean, MD Program) at the University of Toronto and a Developmental Paediatrician at the Hospital for Sick Children and Holland-Bloorview Kids Rehab.

Associate Dean Dr. Tony Sanfilippo will provide an update on UGME news and initiatives and two other plenary sessions will address using a competency-based education lens to frame completion of Years 1 & 2 and incorporating principles of diversity in the curriculum.

Break-out workshops will address effective SGL sessions, Entrustable Professional Activities (EPAs) in clerkship, creating key features questions and improving resident teaching of clerks.

For more information and to register, click here.

  • Credits for Family Physicians: This Group Learning program meets the certification criteria of the College of Family Physicians of Canada and has been certified by Queen’s University for up to 5 Mainpro+ credits.
  • Credits for Specialists: This event is an Accredited Group Learning Activity (Section 1) as defined by the Maintenance of Certification Program of The Royal College of Physicians and Surgeons of Canada, and approved by Queen’s University, You may claim a maximum of 5 hours.
  •  Credits for Others: This is an accredited learning activity which provided up to 5 hours of Continuing Education
 

 

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