Get to the point with Ask-Tell-Ask feedback

By Theresa Suart & Eleni Katsoulas

 

Giving and receiving feedback effectively is a key part of the UGME curriculum. It’s also key in nearly every workplace, which could explain why there are so many different frameworks and recommendations for feedback “best practices”. Some of these are more effective than others.

Have you heard of the feedback sandwich? It’s one of the more popular feedback techniques and involves “sandwiching” negative or constructive feedback with two pieces of positive or complementary feedback. It’s also sometimes known as “PIP” for “praise, improve, praise”.

 

The idea behind this is laudable – cushion the blow of negative feedback and reassure the individual that they are doing some things well.

 

In practice, however, it’s fraught with difficulties, making it not very useful for the person receiving the feedback. Think about it:

  • I’ve just received two pieces of praise and one of criticism or a suggestion for improvement: what should I focus on?
  • The negative feedback is about something I did today, the positive things were from last week – the positive stuff must not be as important.
  • Two pieces of praise and one of criticism – guess that I’m mostly doing well!
  • The last thing they said was praise – must be doing great!

 

Writing in Harvard Business Review, Roger Schwarz also points out the fallacies of this approach. Schwarz notes leaders who use the sandwich approach to negative feedback do so for a variety of reasons. These include:

  • Thinking it’s easier for people to hear and accept negative feedback when it comes with positive feedback.
  • Assuming the sandwich approach provides balanced feedback
  • Believing giving positive feedback with negative feedback reduces discomfort and anxiety.

 

Schwarz then debunks each:

  • Easier: Most people on the receiving end would prefer to skip the sandwich – get to the point.
  • Balanced: Saving up positive feedback to sandwich negative feedback undermines timely delivery of the positive feedback. As Schwarz points out, research shows that feedback, either positive or negative, “is best shared as soon as possible.” He also asks: “Do you also feel the need to balance your positive feedback with negative feedback?”
  • Reducing anxiety: “The longer you talk without giving the negative feedback, the more uncomfortable you’re likely to become as you anticipate giving the negative news.” Meanwhile, the person on the receiving end “will sense your discomfort and become more anxious.

 

The UGME Education Team advocates the use of a new feedback sandwich replacing “praise, improve, praise” with Ask – Tell – Ask. This method was brought forward by Dr. Ayca Toprak and Dr. Susan Chamberlain, adapted from French, Colbert and Pien (ASE April 24, 2015)Feedback ata graphic

 

 

 

The ATA Feedback Model is similar to the traditional feedback model as it has three parts. After that, it’s quite a bit different. Using Ask-Tell-Ask, the Preceptor asks the learner for their input, then the preceptor tells them their impressions, then wraps up by asking the learner to help develop an improvement plan:

 

Ask – Tell – Ask

  • Ask the learner for their perceptions about strengths and challenges
  • Tell them your impressions backed by observations, and specific examples
  • Ask them what can be improved and how– assist you in developing a learning plan

 

Examples of topics to discuss (referencing objectives of the rotation, course, or activity):

  • Professionalism
  • Functioning in the team context
  • Skills (communication, technical, clinical)
  • Clinical Reasoning
  • Record keeping
  • Process or Content (knowledge or the way they use the knowledge; application of knowledge).
  • Background knowledge (this is knowledge of the discipline, scientific foundations, knowledge base).

The ATA model helps preceptors focus the discussion while scaffolding self-regulation and self-assessment. It also avoids the mixed-messages of the feedback sandwich approach.

The ask-tell-ask oral feedback is best paired with written narrative feedback. Watch for a blog post on this topic in September.


 

We used PowerPoint slides from a presentation prepared by Sheila Pinchin and Eleni Katsoulas, with slides from Cherie Jones, to prepare this blog. We thank Sheila and Cherie for their contributions.

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Bringing things into focus: Using focus groups to collect feedback

By Theresa Suart & Eleni Katsoulas

Amongst the plethora of student feedback we solicit about our courses, you may wonder why we sometimes add in focus groups. What could be added to the more than a dozen questions on course evaluation and faculty feedback surveys?

The information we gather in student focus groups doesn’t replace the very valuable narrative feedback from course evaluations, rather, it allows us to ask targeted questions, clarify responses and drill down into the data.

Developed from “focused interviews” around the time of the Second World War, focus groups emerged as a key qualitative research tool in the latter half of the 20th century. Robert K. Merton, a sociologist from Columbia University, is hailed as the “father of the focus group.” (He died in 2003 at age 92.)

Merton used focused interviews to gain insight into groups’ responses to text, radio programs and films. Politicians and marketing companies soon seized upon focus groups to gauge voter and consumer trends. The Queen’s UGME Education Team uses focus groups in a targeted way to augment information gleaned from course evaluation feedback, course director’s meetings with academic reps and other feedback tools.

According to a briefing paper from Carnegie Mellon University, focus groups are “particularly effective” for eliciting suggestions for improvement. “They are also much more flexible than surveys or scales because they allow for question clarification and follow-up questions to probe vague or unexpected responses.” It also helps that faculty rate focus groups as “accurate, useful and believable”.

If you’re asked to participate in a focus group, only agree if you think you have something to contribute to the investigator’s project or purpose. (Sure, it’s fun to come for the free food, but be prepared to contribute in a meaningful way).

groupe-discussion2-1What you can expect when you take part in a focus group:

  • To be informed if the focus group is for research or curricular innovation (or both). Research studies must have approval from the Research Ethics Board and require specific paperwork to document informed consent. Curricular innovation focus groups are less formal, but will still respect confidentiality of participants. These might not have the same paperwork.
  • The facilitator to set the ground rules, and guide the discussion. Savvy facilitators will do this with a minimum of fuss: they will listen more than they speak. (But you can certainly ask for clarification if you’re not sure of a question).
  • A co-facilitator will likely take notes and monitor any recording equipment used. The co-facilitator may summarize after each question and solicit further input as required.
  • You’ll be asked specific questions, and engage in conversation with the other participants.

What you shouldn’t expect:

  • A venting session. This isn’t the time to just complain. A focus group is looking for constructive feedback and suggested solutions.
  • To always have your say: the facilitator may realize they have reached saturation on a particular question and will move on. This is to respect your time. (You’ll have an opportunity to send additional comments electronically afterwards if you felt there is an important point that was missed).

What you can do to prepare:

  • If the questions are provided in advance (this is best practice but not always possible on tight timelines!) you should take some time to think about them.
  • Be sure you know where the meeting room is, and arrive on time.

What you can do during:

  • Contribute, but make sure you don’t end up dominating the conversation. The facilitator will be looking for a balance of views and contributors.
  • Listen attentively to others and avoid interrupting. The facilitator will make sure everyone has a chance to contribute – you’ll get your turn.

What you can expect from data collected at a focus group:

  • It will be confidential. Different strategies are employed. For example, you may be assigned a number during the focus group and participants asked to refer to people by number (“Participant 2 said…”).
  • In a formal research study, you should be offered an opportunity to review the data transcript after it is prepared. (This is sometimes waived on the consent form, so read carefully so you can have realistic expectations of the investigator).
  • The end product is a summary of the conversation, with any emergent themes identified to answer the research questions.

What you can’t expect:

  • A magic bullet solution to a challenge in a course or class.
  • One hundred percent consensus from all participants – you can agree to disagree.
  • For all outlier opinions to be represented in the final report. These may be omitted from summary reports.

We’re always grateful to our students for donating their time to our various focus group requests throughout the year. These contributions are invaluable.

If you think this type of data collection could be useful in your course review and revisions, feel free to get in touch. It’s one of the tools in our qualitative research toolbox and we’re happy to deploy it for you as may be appropriate.

Eleni Katsoulas eleni.katsoulas@queensu.ca

Theresa Suart theresa.suart@queensu.ca

 

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Student wins prize for project on physicians with disabilities

What started as a project for her Critical Enquiry class turned into an award-winning poster presentation for Kirsten Nesset of MEDS 2017.

Nesset attended the 24th annual History of Medicine Days Conference at the University of Calgary in March where she won Best Poster Presentation for “Physicians with Disabilities in Canada: History and Future”.

historyofmedicinedays
Elena Barbir, Sophie Palmer and Kirsten Nesset with the statue of Hippocrates at the University of Calgary during the History of Medicine Days Conference. This is a traditional picture taken by Queen’s students who attend the conference.

Classmates Elena Barbir and Sophie Palmer also attended the conference, presenting on their Community-Based Projects. The three received the Boyd Upper Prize, which is awarded to the Queen’s medical student or students who have conducted original historical research and then had the work accepted for presentation at a peer-reviewed meeting.

Nesset’s interest in the area of disability started at home, she explained in an interview.

“It was something I was really interested in because my father has a visual disability and he’s an engineer,” she said. “He lost his vision when I was about 10 – so I grew up with him adapting to that and his work making accommodations.” And this got her thinking.

“You don’t really see many people with visual or physical disabilities in medicine and I wondered what the accommodations might look like for them and what kind of policy might be in place if there was any,” she said. “I wondered what that looked like in Canada.”

She quickly discovered that there wasn’t much information readily available. “It ended up being a much more global project in the end because there’s very little research in Canada,” she said.

As her CE Mentor, Jacalyn Duffin, pointed out: “Her first discovery was that almost no one had published on that topic, although there was a robust literature on burnout, stress, addictions and other mental problems.”

HoM-Poster-(Final)
Nesset’s award-winning poster. Click on this image to enlarge it.

“The absence of any historical predecessors meant that she had to do some original digging, to produce what is effectively the first history on the topic and to try to explain why the question has not been asked before,” Duffin added. “Her research involved searching the literature, news reports, and eventually interviews.”

“Although Kirsten’s focus was Canada, she discovered that a relative silence on physicians with disabilities pervades the literature in general, making her findings relevant well beyond our borders,” Duffin said.

Nesset has plans to continue research in this area. To start, she plans to interview some physicians through the Canadian Association of Physicians with Disabilities. “Some physicians have come forward to say they would be interviewed – because there isn’t a lot of narrative from Canada yet.”

She would also like to delve further into what medical schools list as technical requirements for graduates. “Part of my project was looking into admissions requirements and there’s nothing in those but there’s a lot of talk about meeting technical standards and technical requirements and each school approaches that differently,” she said.

As she is starting her clerkship rotations in the fall, Nesset is hoping to complete some interviews by the end of the summer, but sees this as a longer-term project.

“Realistically, this is something I’ll carry through the next year and hopefully finish up part-way through clerkship.”

One strong lesson from this project is that history does not necessarily mean antiquity or even a few hundred years ago, Nesset said. “From my experience, history can also be incredibly recent. I looked at history as of 1980, essentially, or 1975. Then up until now, which is why it’s titled ‘history and future’.”

“A history of medicine project doesn’t necessarily mean you’re looking far back in the past, it can be more recent and you can apply it to future considerations, for example for policy development,” she said.

 


We’d like to feature news about our students’ achievements at conferences such as this. If you have a suggestion for a student to feature in a future blog post, please email me at theresa.suart@queensu.ca. We’ll follow-up on as many as we can.

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Why a picture is worth more than 1000 words

Whether it’s the dreaded Service Ontario snap-shot that haunts us on our driver’s licence, or the passport photo that looks like we’ve been through a car wash, many of us despise the photo requirements public life tosses at us.

To these government-issued ID requirements, add the MEdTech Profile picture request. Please. Because we really need everyone to upload pictures to their profiles.

There are a lot of different reasons people don’t want to post a picture to their MEdTech profile – not the least of which is sometimes a nice picture of ourselves is hard to come by (mainly because we’re too hard on ourselves and, trust me, as someone who hasn’t lost the “baby weight” and the baby in question is 11 years old, I get the vanity argument.)

Why bother? There are two key reasons we need these photos: for proper faculty and preceptor identification during course evaluations; and to avoid email directory confusion.

  1. Course evaluation: Getting accurate feedback

Every faculty member who teaches four or more hours is evaluated by our students as part of our ongoing course and faculty review processes. This ensures appropriate feedback and contributes to overall quality of educational experiences as well as meets accreditation standards. Additionally, evaluation of clerkship preceptors is expanding to include multiple short-term supervisors. The challenge for our students is that by the end of a semester or rotation, they have dozens of faculty members they have had limited contact with and they’re faced with a list of names and forms to complete.

Marketing researchers have long valued the power of images. According to experts at 3M and Zabisco, 90 percent of information transmitted to the brain is visual, and the brain processes visuals thousands of times faster than text. Also, 65 percent of people are visual learners.

For visual learners, that picture memory-jogger is essential: What we’ve heard from students is, by the end of the semester, with so many different instructors, they’re really not sure who they’re evaluating and they’d like to provide appropriate feedback. If there’s a picture affiliated with your MEdTech profile, this helps sort out who’s who.

  1. Email confusion: Sending the right message to the right person

With a last name like “Suart”, I rarely run into email directory confusion, it’s more misspellings I worry about. However, if we also had a Theresa Stuart in UGME as either a student, staff or faculty member, you can bet there’d be some confusion. Or ask Matt Simpson – but which one? Matt Simpson, Manager of the Education Technology Unit, or Dr. Matt Simpson, Department of Family Medicine? (By the way, welcome to UGME, Dr. Simpson!). Again, photo identifiers can help resolve these types of issues.

Remember that MEdTech is a password-protected learning management system and is only accessible by our students, staff and affiliated faculty.

 

Adding your photo to your MEdTech profile is an easy two-step process: Get a picture and Upload it to MEdTEch.

Get a picture you can live with:

A well-cropped selfie from your iPhone, a snap-shot by a family member, or call me, and I’ll come to your office and take one.

Upload it to MEdTech:

(Click on any of these images to see a larger view of the screen shots)

From your dashboard MEdTech page, after logging in: in the upper right hand banner of the page, click on “My Profile” (if you haven’t uploaded a picture, you’ll have the silhouette icon) Screen shot 2015-07-06 at 1.44.28 PM

 

 

 

On your profile page, move your mouse arrow over the silhouette icon and select “Upload Photo” Screen shot 2015-07-06 at 1.45.46 PM

 

 

 

 

Select “Browse” (lower left hand of the pop-up) and select your photo file name), Click “Upload.”Screen shot 2015-07-06 at 1.52.37 PM

 

 

Voila! You’re done.

 

 

 

Thanks to all faculty and staff who have already uploaded their photos.

Questions or concerns, please feel free to email me at theresa.suart@queensu.ca — or find me in the MEdTech directory.

 

 

 

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June Curricular Leaders Retreat held: EPAs, Remediation and Feedback, oh my!

After bringing another busy semester to a close, UGME curricular leaders took time to reflect on the past year and take part in workshops and discussion groups on a number of areas of the curriculum at their semi-annual Curricular Leaders Retreat on June 19. The aim of the retreat was to share information and to generate ideas and solutions to address teaching and assessment challenges.

In his end of year report, Associate Dean Anthony Sanfilippo highlighted accomplishments of the past year as well as announced new faculty appointments.

After providing an entertaining and informative review of the process of curriculum renewal that UGME has undergone over the last several years, including the development of the “Red Book” objectives, Dr. Sanfilippo discussed how the emerging use of Entrustable Professional Activities (EPAs) will relate to and refine our existing curriculum and assessment processes.

Dr. Sue Moffatt presented an information session on how the three classroom-based “C” courses relate to both clerkship and the rest of the curriculum.

In a discussion about Service-Learning, led by Dr. Sanfilippo, faculty brainstormed ways additional service-learning opportunities could be created for medical students and others as well as ways they could support and encourage students in these endeavours. The Service Learning Advisory Panel will consider their suggestions and recommendations.

Feedback workshop
Cherie Jones and Andrea Winthrop leading the workshop on narrative feedback.

As a follow-up to last year’s popular workshop on remediation strategies, Michelle Gibson, Richard Van Wylick and Renee Fitzpatrick presented “Remediation 2” with additional cases and strategies.

 

For the afternoon, participants chose between a session on writing narrative feedback or one on making ExamSoft work for you.

Designed in particular for faculty working in clerkship, clinical skills and facilitated small group learning (FSGL), for the workshop on narrative feedback, Cherie Jones and Andrea Winthrop provided concrete examples and solutions to situations faculty routinely encounter when needing to provided constructive feedback to students. This included a discussion of ways in which oral and written feedback differ.

In the ExamSoft workshop, Michelle Gibson, Eleni Katsoulas and Amanda Consack worked with faculty to show how to tag mid-term and final assessments to match to assigned MCC presentations and Red Book objectives as well as coding for author and key word. Using these ExamSoft tools upfront makes it possible to use built-in reports to blueprint assessments, rather than having to do so manually. (For more on ExamSoft, check out the team’s poster from CCME at this link.)

To wrap up the day’s activities, pre-clerkship and clerkship course directors brainstormed with competency leads for ways the milestones identified for these intrinsic roles can be met throughout the curriculum. How to highlight and incorporate patient safety in different courses was also considered.

Documents from the Retreat are available to curricular leaders under “Retreats” on the Faculty Resources Community Page.

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New career advisor appointed

Dr. Anthony Sanfilippo, Associate Dean of Undergraduate Medicine has announced that Susan Haley has joined the staff of the UGME Student Affairs office as a career advisor. She will be working with Kelly Howse and Renee Fitzpatrick in UGME’s growing Career Advising group.

An anesthesiologist, Dr. Haley has practiced in Kingston for 16 years. Prior to moving to Kingston, she worked at Mount Sinai at the University of Toronto. While in Toronto, she also worked in the area of chronic pain treatment. Her current work interest is obstetrical anesthesiology.

Since coming to Kingston, Dr. Haley has becoming involved in undergraduate medical education and has really enjoyed working with medical students, she said in an interview.

“When this [position] came up, it seemed to be something I’d be interested in, helping students beginning their path to success.”

She noted that her own career has included a variety of experiences, including being a peer assessor at CPSO and sitting on a number of OMA committees.

“I’d like to share the perspective of medicine that involves doing other things besides practicing medicine on a day-to-day basis,” she added.

For appointments with Dr. Haley or any of the Student Affairs advisors, please contact  learnerwellness@queensu.ca , stop by the Student Affairs office in the Undergraduate Medical Office or call the Learner Wellness Assistant at 613-533-6000 x78451.

 

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Celebration of Teaching explores curricular innovations

The Annual Faculty of Health Sciences Celebration of Teaching was held June 12 to celebrate innovative efforts of teaching, learning and scholarship in the faculty, sponsored by the Office of Health Sciences Education.

This year’s theme was Connecting Curricular Innovations to Health Sciences Competencies. The conference featured an opening panel, a facilitated poster session, a dozen “swap shops” and a keynote speaker to wrap up the day-long event.

The opening panel explored competency frameworks across health sciences disciplines. The panel featured Kathleen Norman (Physical Therapy); Catherine Donnelly (Occupational Therapy); Rosemary Brander (Interprofessional Education and Practice); Cheryl Pulling (Nursing) and moderator Damon Dagnone (Medicine).

The facilitated poster session featured 25 posters in five categories. Posters presented research and other projects by faculty, students and staff members.

Key-note Speaker  Damon Dagnone
Key-note Speaker
Damon Dagnone

For the half-hour swap-shops, presenters discussed a curricular innovation and led a discussion with participants about challenges and successes they had experienced. Topics ranged from how to give, receive and respond to feedback, to using YouTube in your teaching; from structured interprofessional observerships to engaging undergraduate students in research. Participants could attend up to three swap-shop sessions.

The keynote presentation was delivered by J. Damon Dagnone, Faculty Lead for Competency Based Medical Education (CBME) for Postgraduate Medical Education. Dr. Dagnone is also an assistant professor in the Department of Emergency Medicine.

In his presentation, Dr. Dagnone invited attendees to consider three questions:

  • How do we extract competency from our everyday healthcare environments?
  • How are current practices of CBE implementation (un)realistic?
  • How should assessment help drive the agenda?

Dr. Dagnone’s presentation acknowledged both the challenges presented and the necessity for embracing competency-based frameworks and challenging time-based-only paradigms.

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Medical grad receives Queen’s University Agnes Benidickson Tricolour Award

One of the highlights at Convocation on May 21 was the admission of one of the Meds Class of 2015 to the Queen’s University Tricolour Society.

Benjamin Frid was admitted to the Society through the Agnes Benidickson Tricolour Award—the highest honour given to a Queen’s student for non-academic, non-athletic activities. Recipients are chosen by their fellow students.

For Frid, it had been a bit of a wait to be inducted into the Tricolour Society: He was actually nominated and accepted for the award in 2012-2013, but it is presented upon graduation.

The award—named after Dr. Agnes Benidickson, Chancellor of Queen’s University from 1980 to 1996—is presented in recognition for valuable and distinguished service of outstanding individuals to the University. According to the Tricolour website, “such service may have been confined to a single field, or it may have taken the form of a significant contribution over a wide range of activities.” For Frid, his contributions definitely spanned a range of activities. Among those contributions included in the citation read at convocation were:

  • He founded the Kingston chapter of Making Waves, a student-run organization that provides affordable private swimming lessons for children with disabilities
  • He was Aesculapian Society president
  • He formed of a wellness committee to address mental health issues for medical students
  • He was founder and president of the Health Care Management Interest Group, a team involved with addressing the deficit in financial literacy that many physicians today are burdened with

“Ben’s spirited inclusive, and enthusiastic approach to life has influenced the lives of innumerous students and the greater Kingston community for the better,” the citation said.

Frid’s journey to this award actually began with his first undergraduate degree where he had what he describes as “limited extra-curricular involvement.”

“It left me feeling that I had really missed out on a lot of interesting and important opportunities,” he wrote in an email interview. “I think university is the perfect time to start becoming more involved. You are surrounded by such energetic people and a university that wants to help students do great things, I really think it’s the best time in person’s life to try and make a difference and improve the lives of those around them.”

Frid got more involved at the Telfer School of Business at the University of Ottawa where he started the Ottawa Making Waves chapter, was a teaching assistant and began taking leadership courses. This new habit of involvement continued when he came to Queen’s School of Medicine.

Ben Frid
Ben Frid immediately after Convocation. (Photographs courtesy of Ben Frid’s family)

“At Queen’s, I was heavily involved in student government through our class council, our Aesculapian Society, and the Canadian Federation of Medical Students (in addition to lots of other groups and projects), but by far my favourite was Making Waves!”

Frid admits that balancing extra-curricular activities with medical school studies wasn’t always easy. “I had to learn some new skills and become a more organized person,” he said. “Fortunately, Queen’s faculty are very supportive of students who want to be involved,” he added.

“I think extra-curriculars are an important component of mindfulness,” he pointed out. “Just like eating well and exercising regularly, finding consistent positive and rewarding experiences are a key part of managing the heavy workload of medical school.”

“Even though it can create a bit of a time crunch, I think I was a far better medical student for the extra responsibilities I took on.”

“The beginning of medical school should not be the end of your hobbies and passions,” Frid said when asked for advice for the incoming Class of 2019. “Grow them! Pursue what you have loved to do, and take advantage of all the new experiences that will soon present themselves. Your fellow medical students are every bit as passionate as you are, and together you can do incredible things.”

Frid noted that he is “inspired by the people I have had the privilege of working for,” and pointed to one example from the early days of Making Waves in Kingston.

“I remember wondering how long it would take for instructors and their kids to bond, and for us to start seeing evidence of value we were generating for the community,” he said. “While setting up for just the second lesson, I remember watching one of our kids recognizing his instructor in the aquatic centre lobby, his eyes opening wide as could be, and him launching into a full speed sprint with arms outstretched to go hug his instructor he had only met one week before.  I knew then that we had happened upon something special and that memory has stayed with me.”

Frid will begin his Family Medicine residency in July here at Queen’s. As he moves on to the post-graduate program, he’s left Making Waves in good hands. “The medical students in the classes of 2017 and 2018 are doing an incredible job of growing Making Waves from where we left off, and are to be commended for their hard work and successes,” he said. “Making Waves Kingston is a Queen’s-wide initiative with key leadership from the Queen’s School of Medicine, and it is thriving under its new leadership.”

According to the Society’s web page, Frid is the first medical student to receive the Tricolour since Ahmed Kayssi (Meds2009) in 2005-2006. Because of this, Frid was “particularly proud to be attracting some attention to the amazing things Queen’s Medical students have been doing year in and year out.”

Frid said he felt very honoured to receive the award and was quick to point out that he had much support along the way: “None of the projects I was involved in were individual, so I feel very grateful to the QMed faculty and students, particularly my classmates in the Class of 2015, that helped those projects be successful.”

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Queen’s student wins 2015 Sandra Banner Award for Leadership

Queen’s Class of 2015 student Eve Purdy received the CaRMS Sandra Banner Award for Student Leadership at the CaRMS forum held in conjunction with the Canadian Conference on Medical Education (CCME) in Vancouver on April 26.

Richard Reznick, Dean of the Queen’s Faculty of Health Sciences, presented the award on behalf of the award selection committee.

“Eve has always challenged herself to be a leader and is never afraid to ask questions and really to push the limits,” Reznick said. “She has a passion for evidence-based medicine and has demonstrated a strong ambition to be a leader in this field.”

“In just the last two years, Eve has made notable contributions to medical education, particularly in advancing and promoting the role of social media in medical education,” he said. “She’s also served as a mentor and an educator for our younger students. She has a stellar, unbelievable record of volunteerism and has won numerous academic and community awards.”

Reznick noted: “Her unique combination of energy, dedication and leadership stand out as an example we can all admire.”

“I’m also absolutely thrilled that Eve’s chosen to become a resident at Queen’s next year, so we have the great honour of having her for the next five years at Queen’s,” he added. “I have no doubt that this award will contribute to Eve’s continued development in medical education.”

“I am completely overwhelmed to be accepting this award in an audience that is chock full of people I admire greatly,” Purdy said.

Citing the Queen’s School of Medicine motto which translates as “a doctor works with her hands and her heart”, Purdy observed that “during my time at Queen’s, I’ve also realized that great educators and great leaders do work exactly in the same way.”

“Queen’s is just full of people who are going to support students and who are willing to build us up to become the best that we can,” she said. “I don’t want to start naming names, because there are way too many people at the Queen’s School of Medicine who have supported me and all of my classmates on our journey. And I’m thrilled to be there for another five years.” Purdy will be an emergency medicine resident as of July 1.

Purdy also thanked her mentors from the online world of medical education. “There’s a completely inspiring group of educators who are engaging online. Not only have they helped me get through medical school by producing free content that I found very accessible and useful for learning clinical material, but they’re engaging with each other in a way that is collaborative, and is in itself a form of leadership.” She encouraged others to join this online discussion by getting a Twitter account and finding people who have like-interests. “It’s changes my world and my path and my journey,” she said.

“I’m very appreciative of this award and will use it to its full potential,” she said.

The purpose of these annual awards, established in 2013 by the CaRMS board of directors, is to encourage the development of future leaders in medicine, through public recognition and financial support of one undergraduate and one postgraduate medical trainee who has demonstrated interest in/aptitude for leadership.

Each award is accompanied by up to $3,000 in funding to support learners’ proposed leadership activities, such as leadership conference feeds, formal leadership education at an accredited educational institution, or for a leadership elective.

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Call for information on community projects

As mentioned in a previous blog post, the UGME Service Learning Panel is interested in compiling an inventory of student volunteer initiatives which may fit the definition of service-learning.

The call was sent to all students through the class presidents’ weekly email. Students are encouraged to send information about their current initiatives, even if these may not 100 percent fit the definition of service-learning.

Deadline for submitting information for this inventory call is May 15. Submissions are to be sent to the Service Learning Advisory Panel via Brian Rutz brutz@queensu.ca

Full details on this call are included below:

UGME Service Learning Advisory Panel

Call for Established Community Actions

Background

Recognizing value of Citizenship in the MD program we, here at Queen’s Medicine, “believe that our students should be active contributors and participants in the leadership of their communities, society and professional organizations” and wish to encourage, facilitate, and support such endeavours.

As such, the Undergraduate Medical Education Service Learning Advisory Panel would like to offer recognition and support students within the Faculty of Medicine who are currently engaged in service learning.

What is Service Learning?

Service Learning extends volunteer service to include deliberate preparation (including where feasible consulting stakeholders), the service, and formal reflection on learning. For this call, Service Learning may include development of a new project or may be participation in existing volunteer opportunities that meet a previously identified community concern.

Current Focus

For this call, the Service Learning Advisory Panel is seeking to identify, recognize, and support students and student groups currently engaged in service learning and request their input and assistance in formalizing and incorporating service learning as a permanent program within Undergraduate Medicine. A Service Learning Fund has been established for this purpose. (A second call will be issued for new projects).

2015 UGME Service Learning Panel Call for Community Actions

If you are currently engaged in the community (individually or as a group) in a manner that meets all or some of the definition of service learning, as described above, we want to hear from you!

Please provide us with a brief description of your current community engagement. We ask that you keep your description to a maximum of 300 words.

Deadline to reply to call: Friday May 15, 2015

Instructions for responding to call: email brutz@queensu.ca

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