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Resident Advisory Committee

Summary of Resident Advisory Committee Activities

It took a while, but the new scrubs are finally here! We’ve had lots of great feedback about them. Expect to see them roll out to HDH very shortly.


Phlebotomy Team

The new phlebotomy team is now up and running on Kidd 4 and Kidd 7 as part of their first phase of implementation. There are 2 phlebotomists performing morning draws starting at 5am. After they complete the morning rounds on Kidd 4, they move to Kidd 7 to continue with morning rounds. At this point, their primary focus is on blood work, but we hope that in the future, they will also perform ECGs.

If you have any feedback to provide regarding the phlebotomy team (e.g. timing of bloodwork on your floor), please let them know by calling ext. 4182.

Quinte Imaging

Please note that all residents should be able to access imaging in the Quinte system, but that in order to do so, you must call the Help Desk to get set up. In the event that Help Desk are unable to assist you, please call Doug Parfett in Diagnostic Imaging.

Replacing Broken Pagers

We have confirmed that, for the most part, switchboard should be covering the cost of replacement pagers when they are broken unless there was intentional damage by the resident. If you are having any difficult with this, please notify Chris Gilles.

Urgent Care Center Changes

Please note that the HDH Urgent Care Centre will soon be changing its hours such that it will close at 8pm (instead of 10pm). There is still a comparatively high acuity of patients seen at the HDH Urgent Care Centre and we’d like to remind residents to encourage their patients to present to KGH if they have a severe health problem and that HDH should be reserved for more minor issues.

Workspace in the KGH ER

There have been several concerns raised regarding work space in the ER. For one, there seems to be a shortage of chairs intermittently that is at least partly on the basis of chairs being removed from work spaces and used for patients and their families. After the RAC meeting, the ER Manger placed 2 more chairs in section A and have ordered an additional 2 more to come within the next week. We also recognize that there is a shortage of desk space in the ER, particularly in Section A. We have asked the Project Planning Office to work with some of our space planners to find a way to better accommodate resident working needs.

Health Information Systems – Resident Involvement Needed

KGH is moving towards an EMR! The timeline for this is over the next few years as much groundwork is required to get the EMR in place. We are looking for residents who would be interested in being advisors for this project to help move it forward and to ensure that resident concerns are addressed during the process. Please let myself or Dino from IT know if you are interested.