Objectives
By the end
of this learning module, the student will be able to:
- develop
a structure for approaching the interview when breaking bad news
- understand
the SAD NEWS model in breaking bad news
- understand
the related and relevant Medical Council of Canada CLEO objectives and
incorporate them into the interview for breaking bad news
CLEO Objectives
2.2.2.3. In transmitting difficult news, provide it by
identifying with the patient and/or family, without “hidden agendas” or
deceptions, and with respect, acceptance, and understanding.
2.2.2.4. In transmitting difficult news (e.g. end of life
decisions, chronic illness, homecare, long-term placement or disability), learn
the patient’s situation first, and be willing to participate with patients
and/or family in mutually defining and solving problems without arousing in
them feelings of inadequacy.
2.2.1.9. In providing difficult news, respect cultural
differences, be open-minded and willing to explore alternative points of view,
avoid being dogmatic.
3.1.2. Synthesizing information
3.1.2.1. Summarize information for patient at end of
segments of the interview to ensure accuracy and comprehensiveness.
3.1.2.1.1. Take into account patient’s expectations.
3.1.2.1.2. Invite patient corrections.
3.1.2.2. Give information in portions that can be digested
and check for comprehension, using the patient’s responses as a guide.
3.1.2.3. Ask patient what other information would be helpful
and explain.
3.1.2.4. Organize explanation, divide it into discrete
sections, and develop a logical sequence.
3.1.2.5. Use concise, easily understood statements and avoid
jargon.
3.1.2.6. Relate explanations to patient’s illness framework
such as previously elicited beliefs, concerns, and expectations.