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New Client Information

SP & OSCE Program Queen's University


Since its inception the Queen's Standardized Patient & OSCE Program has been working with the Faculty of Health Sciences. The program has proven success in improving practical and communication skills with students in their patient interactions. In 2018, The SP & OSCE program began its expansion outside of Queen's University and the Faculty of Health Sciences to provide valuable training and education to other organizations. Please contact us if you believe the use of standardized participants could positively impact your organization or program.

Since the use of standardized patients has already been validated in the medical fields, there has now been more research around using SPs outside of the medical teaching and assessments. We are excited to be expanding our program to other emerging areas, and will be providing SPs in the following areas:

  • Business
  • Law
  • Emergency Services (Paramedics, Police, Fire, etc.)
  • Education
  • Pharmacy & Physiotherapy
  • Faculty Development
  • Dispute Resolution
  • Customer Service & Mystery Shopping
  • and more!


  • Realistic - Difficult to detect that they are not the people they are portraying
  • Available - Flexible schedules allow them to be utilized at any time
  • Reliable - They are consistent with each repetition and standardized with other SPs playing the role
  • Controllable - Situation can be controlled based on the setting, level of difficulty and amount of information given to the learner
  • Adaptable - Meets the specific needs of the trainee as directed by the trainer
  • Risk Free - Learners practice skills and learn techniques in a safe environment
  1. Contact our office to set up a free consultation
  2. Based upon your session requirements we will develop a quote
  3. We will work in partnership to:
    • Develop Scenarios
    • Train the standardized patient/participants
    • Facilitate the session(s)

If you know the specifics of your session and are able to fill out the booking form without contacting our offices first, please fill out the Booking Form here and email to