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Business

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Professional skills are often learned through application. Learning how to handle a certain situation, client or customer can only be done through being placed in that situation and learning the right and wrong ways to handle the situation. But, if mistakes are made in a boardroom during a million dollar deal there could be large reprecautions and problems ahead. The Queen's SP Program can develop scenarios and use highly trained actors to portray any number of roles to practice the soft skills needed to thrive as a business professional.

  • Applying skills through role-play - interviewing, leadership, management, etc.
  • Gain confidence in high stress situations
  • Ability to practice scenarios, learn and own mistakes and adjust before being in a real situation
  • Realistic & reliable training
  • Ability to practice their skills in a realistic environment
  • Using real people for high stress/stakes scenarios
  • Low risk - high reward 
  • Learning from mistakes in a safe, structured environment
  • Management training
  • Dealing with difficult employees/customers/clients
  • Breaking bad news - letting an employee go, etc.
  • Leadership training
  • First Aid
  • Mental Health training
  • Presentation techniques
  • Interviews
  • Management Communication skills
  • Mock sales pitch
  • Diversity training
  • And much more

The SP Program has a wide range of services and areas of expertise that can assist with the training and education of business professionals in an office or classroom setting. If you would like more information about the program and how we can assit with your training and learning. Please contact us: queenssp@queensu.ca