You're not alone!  A program is a partnership and there are lots of people who can provide assistance when it's needed, including:

  • Program Assistants / administrative support
    • Schedules, correspondence, maintenance of resident files
  • Former Program Directors
    • They can acquaint you with rules and up-to-date resident files
    • They can provide mentoring and advice
  • Department members and Head
    • To provide respect, time, resources,  and encouragement
    • To support the program's philosophy, particularly regarding service and education
    • To support and attend educational and research sessions
  • PGME Dean and Office
    • To keep you informed about current provincial and university regulations and policies
    • To be the contact with the RCPSC for accreditation and documentation
    • To advocate for issues of residency education with Department Heads and hospitals
    • To have a reliable process for internal reviews, evaluations, promotions, and appeals
    • To give advice on special circumstances, residents in difficulty, and a host of other issues
  • Director, Resident Affairs
    • To provide support, counseling and referrals to residents in difficulty, and to facilitate the transition from undergraduate medical student to postgraduate resident.
  • Residents
    • To provide feedback, ideas, and to participate. 
The RCPSC informs Program Directors on what needs to be accomplished, but each PD will carry this responsibility within the limits of other rules and regulations outside of the jurisdiction of the College.  This includes provincial/university limitations on funding and positions, the PAIRO contract, hospital rules, and changing service configurations.   It's recommended that you find a good mentor in an experienced Program Director, and to maintain a close and positive relationship with the PG Dean.